Allstate

MANAGER CLAIMS AUTO

Allstate

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Allstate, where we pride ourselves on providing top-notch insurance services to our customers. We are currently seeking a dynamic and knowledgeable Manager of Auto Claims to join our team. In this role, you will oversee a team of claims adjusters and ensure timely and accurate processing of auto claims. We are looking for a confident and driven individual with a strong background in claims management and a passion for delivering exceptional customer service. If you have the necessary qualifications and a desire to make a positive impact in the insurance industry, we would love to hear from you.

  1. Oversee a team of claims adjusters and ensure their adherence to company policies and procedures.
  2. Monitor and manage the overall performance of the auto claims department.
  3. Review and analyze claims data to identify trends and areas for improvement.
  4. Develop and implement strategies to improve the efficiency and effectiveness of the claims process.
  5. Train and mentor claims adjusters to ensure a high level of customer service and accuracy in claims handling.
  6. Handle escalated customer complaints and provide resolutions in a timely and professional manner.
  7. Collaborate with other departments such as underwriting and legal to resolve complex claims issues.
  8. Stay updated on industry trends and regulations to ensure compliance and best practices.
  9. Conduct performance evaluations and provide constructive feedback to claims adjusters.
  10. Work closely with upper management to develop and implement departmental goals and objectives.
  11. Oversee the hiring and training of new claims adjusters.
  12. Ensure compliance with all state laws and regulations regarding claims handling.
  13. Maintain positive relationships with customers, agents, and other stakeholders.
  14. Participate in company meetings and provide updates on the status of auto claims.
  15. Continuously strive to improve customer satisfaction and retention through exceptional service delivery.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Business Administration, Insurance, Or A Related Field

  • Minimum Of 5 Years Of Experience In Auto Claims Management Or Similar Role

  • Knowledge Of State And Federal Insurance Regulations And Laws

  • Strong Leadership And Team Management Skills

  • Excellent Communication And Problem-Solving Abilities

Required Skills
  • Communication Skills

  • Time Management

  • Team Management

  • Negotiation skills

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Claims Processing

  • Problem-Solving

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a MANAGER CLAIMS AUTO is between $63,000 and $94,000 per year. However, this can vary depending on the specific job responsibilities, location, and experience level of the individual. Some managers in this role may make more than $100,000 per year, while others may make less than $60,000 per year. Additionally, bonuses and other forms of compensation may also impact the overall salary for this position

Additional Information
Allstate is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2025
Apply BeforeApril 11th, 2026
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About Allstate

The Allstate Corporation is an American insurance company that is in the United States.

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