HR Service Management & Ops - Senior Manager

At Allstate, we are committed to providing exceptional HR services to our employees, and we are seeking a highly skilled and experienced Senior Manager to lead our HR Service Management & Ops team. This dynamic role is a crucial part of our HR department, responsible for overseeing the operations and delivery of HR services to our organization. We are looking for a dedicated and passionate leader who can bring their expertise and innovative ideas to enhance our HR service delivery model. If you have a strong background in HR operations and service management, along with excellent leadership and communication skills, we invite you to apply for this exciting opportunity.

1. Develop and implement effective strategies for HR service delivery, ensuring timely and accurate delivery of services to employees.
2. Lead and manage the HR Service Management & Ops team, providing guidance, training, and support to ensure high-quality performance and employee engagement.
3. Conduct regular audits and reviews of HR service processes to identify areas for improvement and implement solutions to enhance efficiency and effectiveness.
4. Collaborate with cross-functional teams to establish and maintain service level agreements (SLAs) for HR services and monitor performance against these metrics.
5. Stay updated on industry best practices and trends in HR service delivery, and proactively introduce new ideas and methods to continually improve our processes.
6. Manage vendor relationships and contracts related to HR services, ensuring service level agreements are met and costs are optimized.
7. Develop and maintain HR service policies, procedures, and documentation to ensure compliance with relevant laws and regulations.
8. Act as a point of escalation for complex HR service issues, providing timely and effective resolutions.
9. Collaborate with HR leadership to develop and implement strategies for employee engagement, retention, and satisfaction through effective HR service delivery.
10. Prepare and present regular reports to senior management on HR service delivery metrics, trends, and improvements.
11. Foster a positive and inclusive work environment within the HR Service Management & Ops team, promoting teamwork, collaboration, and professional development.
12. Ensure data integrity and confidentiality in all HR service operations, adhering to company policies and legal requirements.
13. Continuously monitor and assess HR service processes and systems, identifying opportunities for automation and streamlining to increase efficiency.
14. Participate in budget planning and management for the HR Service Management & Ops team, ensuring cost-effective utilization of resources.
15. Act as a brand ambassador for Allstate, promoting our values and culture in all HR service interactions with employees and external stakeholders.

According to JobzMall, the average salary range for a HR Service Management & Ops - Senior Manager in Northbrook, IL 60062, USA is $110,000-$150,000 per year. However, this can vary depending on the specific company, years of experience, and other factors. It is always best to research the specific company and job listing for a more accurate salary range.

The Allstate Corporation is an American insurance company that is in the United States.