Field Auto Collision Adjuster - Lynchburg VA

Lynchburg, VA, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Are you passionate about helping people and have a strong eye for detail? Are you looking for an exciting career opportunity in the insurance industry? Look no further! Allstate is seeking a Field Auto Collision Adjuster to join our team in Lynchburg, VA. As an adjuster, you will play a vital role in ensuring our customers receive fair and timely settlements for their auto collision claims. We are looking for individuals with strong communication skills, a customer-focused mindset, and a background in auto body repair or insurance adjusting. If this sounds like you, read on for more information about this exciting opportunity.

Investigate and evaluate auto collision claims to determine coverage and liability for the company's insured customers.
Conduct thorough inspections of damaged vehicles and assess the extent of damage.
Utilize knowledge of auto body repair and insurance adjusting to accurately estimate repair costs.
Communicate effectively with customers, insurance agents, and other parties involved in the claims process.
Analyze policy coverage and determine appropriate settlement amounts based on policy terms and conditions.
Negotiate with repair shops and other vendors to ensure fair and cost-effective repairs.
Maintain accurate and detailed records of claim investigations and settlements.
Keep up-to-date with industry regulations and company policies to ensure compliance.
Provide excellent customer service and ensure timely and fair claim resolutions.
Collaborate with other team members and departments to ensure efficient and effective claims handling.
Adhere to company practices and procedures, including handling confidential information.
Represent the company professionally and ethically in all interactions.
Continuously strive to improve processes and procedures to enhance the customer experience.
Attend trainings and meetings to develop and maintain knowledge and skills necessary for the role.
Travel to various locations to conduct on-site inspections and investigations as needed.

Where is this job?

This job is located at Lynchburg, VA, USA

Job Qualifications

Extensive Knowledge Of Auto Collision Repair: The Ideal Candidate Should Have A Strong Understanding Of Auto Collision Repair Processes, Techniques, And Terminology. This Includes Knowledge Of Different Vehicle Makes And Models, As Well As The Ability To Accurately Assess Damage And Estimate Repair Costs.
Familiarity With Insurance Policies And Regulations: A Field Auto Collision Adjuster Must Be Well-Versed In Insurance Policies And Regulations, Including State-Specific Laws And Guidelines. This Knowledge Is Essential For Accurately Determining Coverage And Resolving Claims In Accordance With Company And Industry Standards.
Excellent Communication And Customer Service Skills: As A Field Auto Collision Adjuster, The Ability To Communicate Effectively And Provide Exceptional Customer Service Is Crucial. This Includes Handling Difficult Or Emotional Situations With Empathy And Professionalism, As Well As Building Positive Relationships With Customers And Repair Shops.
Strong Analytical And Problem-Solving Abilities: Adjusters Must Possess Strong Analytical Skills To Accurately Assess Damage, Determine Coverage, And Calculate Repair Costs. They Should Also Be Able To Think Critically And Creatively To Resolve Complex Claims And Negotiate Settlements.
Prior Experience In Auto Collision Adjusting: While Not Always Required, Prior Experience In Auto Collision Adjusting Is Highly Desirable For This Role. This Experience Demonstrates A Solid Understanding Of The Job Responsibilities And Allows The Candidate To Hit The Ground Running With Minimal Training.

Required Skills

Time Management
Problem Solving
Negotiation
customer service
Claims Processing
Damage Assessment
Auto Repair
Insurance Policies
Vehicle Inspection
Vehicle Appraisal
Collision Analysis

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
Empathy

Compensation

According to JobzMall, the average salary range for a Field Auto Collision Adjuster - Lynchburg VA in Lynchburg, VA, USA is $44,000 - $65,000 per year. This may vary depending on factors such as experience, education, and employer. Some employers may also offer additional benefits such as bonuses, commission, and health insurance.

Additional Information

Allstate is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMarch 19th, 2025

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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