Catastrophe Claims Service Leader

At Allstate, we understand that when a catastrophe occurs, it can be a difficult and overwhelming experience for those affected. That’s why we’re looking for a compassionate and experienced Catastrophe Claims Service Leader to ensure our customers have the necessary support and resources to make it through the situation. As a leader in the Claims department, you’ll be responsible for leading a team of catastrophe claim professionals and ensuring that our customers are provided with the highest level of service.The ideal candidate has a minimum of 5 years of management experience in the insurance claims industry and a proven track record of successfully managing a catastrophe claim team. Our Catastrophe Claims Service Leader must be organized, detail-oriented, and have a comprehensive understanding of applicable policies and procedures. The successful candidate must also be able to effectively communicate with customers and provide exceptional customer service while working in a fast-paced environment. If you’re an experienced leader who’s passionate about helping people in their time of need, we want to hear from you.

Responsibilities:

-Lead a team of catastrophe claim professionals and ensure they are providing the highest level of service to customers -Ensure that customer service is provided in a timely and professional manner -Develop and implement policies and procedures related to catastrophe claims -Monitor and review claim processing for accuracy and efficiency -Develop and maintain relationships with customers to ensure satisfaction -Identify and resolve customer issues in a timely manner -Communicate effectively with customers, both verbally and in writing -Negotiate settlements and provide customer service guidance -Provide training and guidance to team members to ensure they are aware of and compliant with applicable policies and procedures -Utilize analytics and data to make decisions and optimize processes -Develop and monitor budgets and ensure the team is working within established parameters -Ensure compliance with applicable laws and regulations

According to JobzMall, the average salary range for a Catastrophe Claims Service Leader is $80,000 to $90,000 per year. This salary range can vary depending on a variety of factors such as experience, education, and location.

The Allstate Corporation is an American insurance company that is in the United States.