
Agency Assistant (Contract)
Hello future Allstate team member!We are currently seeking a highly motivated and organized Agency Assistant to join our team on a contract basis. As an Agency Assistant, you will have the opportunity to work alongside experienced agents and gain valuable experience in the insurance industry. Your role will be crucial in supporting the daily operations of our agency and providing excellent customer service to our clients.We are looking for someone with a positive attitude, strong attention to detail, and a willingness to learn and grow. If you are a team player who thrives in a fast-paced environment, we want you on our team! Previous experience in the insurance industry is preferred, but not required. Join us and be part of a dynamic and supportive work environment at Allstate.
- Provide administrative support to the agency, including answering phone calls, responding to emails, and managing schedules and appointments for agents.
- Assist with the processing of insurance policies, including reviewing applications, collecting necessary information, and entering data into the system.
- Maintain accurate and organized client files, including policy documents, correspondence, and other important records.
- Assist with marketing and outreach efforts, including preparing marketing materials and managing social media accounts.
- Provide excellent customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
- Collaborate with agents to identify and pursue new business opportunities, including cross-selling and upselling to existing clients.
- Conduct research and gather information to support agents in providing accurate and comprehensive insurance recommendations to clients.
- Stay updated on industry trends and changes in insurance policies and regulations to ensure accurate and up-to-date information is provided to clients.
- Assist with training and onboarding of new team members, providing support and guidance as needed.
- Contribute to a positive and collaborative work environment by actively participating in team meetings and offering suggestions for process improvements.
Bachelor's Degree In Business Administration, Communications, Or A Related Field.
Minimum Of 2-3 Years Of Administrative Or Customer Service Experience, Preferably In The Insurance Industry.
Strong Organizational And Time Management Skills, With The Ability To Handle Multiple Tasks And Prioritize Effectively.
Excellent Communication Skills, Both Written And Verbal, With The Ability To Interact Professionally With Clients And Team Members.
Proficiency In Microsoft Office And Other Relevant Software Programs.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
Problem Solving
customer service
Teamwork
Computer skills
Organization
Administrative support
Adaptability
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Agency Assistant (Contract) in Thunder Bay, ON, Canada is between $35,000 and $40,000 CAD per year. This can vary depending on factors such as experience, skills, and the specific agency or organization hiring. Some agencies may also offer additional benefits or bonuses.
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The Allstate Corporation is an American insurance company that is in the United States.

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