Allstate

Agency Assistant (Contract)

Allstate

Thunder Bay, ON, Canada
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Hello future Allstate team member!We are currently seeking a highly motivated and organized Agency Assistant to join our team on a contract basis. As an Agency Assistant, you will have the opportunity to work alongside experienced agents and gain valuable experience in the insurance industry. Your role will be crucial in supporting the daily operations of our agency and providing excellent customer service to our clients.We are looking for someone with a positive attitude, strong attention to detail, and a willingness to learn and grow. If you are a team player who thrives in a fast-paced environment, we want you on our team! Previous experience in the insurance industry is preferred, but not required. Join us and be part of a dynamic and supportive work environment at Allstate.

  1. Provide administrative support to the agency, including answering phone calls, responding to emails, and managing schedules and appointments for agents.
  2. Assist with the processing of insurance policies, including reviewing applications, collecting necessary information, and entering data into the system.
  3. Maintain accurate and organized client files, including policy documents, correspondence, and other important records.
  4. Assist with marketing and outreach efforts, including preparing marketing materials and managing social media accounts.
  5. Provide excellent customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
  6. Collaborate with agents to identify and pursue new business opportunities, including cross-selling and upselling to existing clients.
  7. Conduct research and gather information to support agents in providing accurate and comprehensive insurance recommendations to clients.
  8. Stay updated on industry trends and changes in insurance policies and regulations to ensure accurate and up-to-date information is provided to clients.
  9. Assist with training and onboarding of new team members, providing support and guidance as needed.
  10. Contribute to a positive and collaborative work environment by actively participating in team meetings and offering suggestions for process improvements.
Where is this job?
This job is located at Thunder Bay, ON, Canada
Job Qualifications
  • Bachelor's Degree In Business Administration, Communications, Or A Related Field.

  • Minimum Of 2-3 Years Of Administrative Or Customer Service Experience, Preferably In The Insurance Industry.

  • Strong Organizational And Time Management Skills, With The Ability To Handle Multiple Tasks And Prioritize Effectively.

  • Excellent Communication Skills, Both Written And Verbal, With The Ability To Interact Professionally With Clients And Team Members.

  • Proficiency In Microsoft Office And Other Relevant Software Programs.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Teamwork

  • Computer skills

  • Organization

  • Administrative support

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Agency Assistant (Contract) in Thunder Bay, ON, Canada is between $35,000 and $40,000 CAD per year. This can vary depending on factors such as experience, skills, and the specific agency or organization hiring. Some agencies may also offer additional benefits or bonuses.

Additional Information
Allstate is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2025
Apply BeforeApril 11th, 2026
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About Allstate

The Allstate Corporation is an American insurance company that is in the United States.

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