At AllSaints, we are looking for an experienced and highly motivated Floor Manager to join our team. Our ideal candidate will be a customer-focused and experienced leader, with a passion for fashion and a strong eye for detail.The successful candidate will possess the following qualifications: a minimum of 3 years of retail management experience, excellent customer service and communication skills, proven experience leading and motivating a team, and the ability to work in a fast-paced environment. A strong knowledge of our brand and collections will be an advantage.If you have a passion for fashion, a dedication to delivering excellent customer service, and the skills and experience required to lead a successful team, we would love to hear from you.
Responsibilities:
- Lead and motivate a team of retail staff in order to deliver excellent customer service and maximize sales.
- Manage and monitor daily operations and create an efficient and productive work environment.
- Ensure that the store is kept clean, organized and up to company standards at all times.
- Develop and implement strategies to improve customer service, maximize sales, and increase profitability.
- Monitor team performance and provide feedback and guidance in order to ensure that all staff are meeting expectations.
- Handle customer inquiries and complaints in a professional and timely manner.
- Manage store inventory, stock levels, and markdowns.
- Ensure compliance with safety regulations and company policies and procedures.
- Develop and maintain strong relationships with customers, vendors, and other stakeholders.
- Stay up to date on current fashion trends and the brand’s collections.
Excellent Communication Skills
Leadership Experience
Experience In Customer Service
Knowledge Of Allsaints Products And Services
Ability To Work Independently
Ability To Manage And Motivate A Team
Ability To Monitor Performance And Identify Areas For Improvement
Problem-Solving And Decision-Making Skills
Budgeting
Training
Networking
Planning
Inventory
Coaching
Scheduling
Leadership
customer service
Merchandising
Recruiting
Problem-Solving
Delegation
Supervising
Organising
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Floor Manager in New York, NY, USA is between $46,295 and $68,938 per year. This range depends on factors such as experience, educational qualifications, and the size of the company.
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AllSaints is a British fashion retailer headquartered in London, UK. AllSaints sells menswear, womenswear, footwear, and accessories in 281 stores, and has approximately 2,400 employees across 27 countries and regions including the UK, France, Ireland, USA, Mexico, Canada, Taiwan, Japan, South Korea and China.

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