Allina Health System

Security Operations Center Dispatcher

Allina Health System

Minneapolis, MN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about keeping people safe? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you to join our team as a Security Operations Center Dispatcher at Allina Health System.As a Security Operations Center Dispatcher, you will play a critical role in ensuring the safety and security of our patients, staff, and visitors. You will be responsible for monitoring and responding to security alarms, dispatching security personnel to various locations, and coordinating emergency response efforts.We are looking for candidates who are highly organized, able to multitask, and possess excellent communication skills. A background in security or law enforcement is preferred, and experience in a healthcare setting is a plus. If you are a team player with a strong commitment to upholding safety and security, we encourage you to apply for this vital position.

  1. Monitor security alarms and respond promptly to any potential threats or issues.
  2. Dispatch security personnel to various locations as needed to address security concerns.
  3. Coordinate emergency response efforts and ensure all appropriate parties are notified and involved.
  4. Maintain a high level of organization and attention to detail to effectively manage multiple tasks and priorities.
  5. Communicate effectively with all team members and external parties involved in security operations.
  6. Uphold and enforce all security protocols and procedures to ensure the safety of patients, staff, and visitors.
  7. Stay informed and up-to-date on all security policies and procedures, as well as any changes or updates.
  8. Work collaboratively with other team members to ensure a smooth and efficient operation of the Security Operations Center.
  9. Remain calm and composed in high-stress situations, and make quick and appropriate decisions to resolve issues.
  10. Utilize strong critical thinking skills to assess and respond to potential security threats.
  11. Maintain accurate records and documentation of all security incidents and actions taken.
  12. Continuously monitor and assess the security system to identify any potential vulnerabilities or areas for improvement.
  13. Maintain a professional and courteous demeanor at all times when interacting with patients, staff, and visitors.
  14. Adhere to all HIPAA regulations and maintain confidentiality in all aspects of the job.
  15. Collaborate with other departments and external agencies to ensure a coordinated and effective response to security incidents.
Where is this job?
This job is located at Minneapolis, MN, USA
Job Qualifications
  • Minimum Of 2 Years Of Experience In A Security Or Dispatch Role, Preferably In A Healthcare Setting.

  • Knowledge Of Security Protocols And Procedures, Including Emergency Response And Incident Management.

  • Excellent Communication And Customer Service Skills, As Well As The Ability To Remain Calm And Composed In High-Stress Situations.

  • Proficiency In Using Computer Systems And Dispatch Software, With The Ability To Multitask And Prioritize Tasks Quickly.

  • Familiarity With Security Equipment And Systems, Such As Cctv Cameras And Access Control Systems.

Required Skills
  • Communication Skills

  • Crisis Management

  • Incident Management

  • Risk Analysis

  • Access Control

  • Security protocols

  • Team Coordination

  • Emergency Response

  • Threat Assessment

  • Surveillance Monitoring

  • Security Technology

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Security Operations Center Dispatcher in Minneapolis, MN, USA is between $41,000 and $53,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization you work for.

Additional Information
Allina Health System is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 14th, 2025
Apply BeforeJune 21st, 2025
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About Allina Health System

Allina Health is a not-for-profit health care system based in Minneapolis, Minnesota. Allina owns or operates 13 hospitals and more than 90 clinics throughout Minnesota and western Wisconsin.

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