Guest Services Coordinator

At Allina Health System, we are looking for a professional and service-oriented Guest Services Coordinator to join our team. Our ideal candidate will be an experienced individual with excellent customer service skills and the ability to multi-task. The Guest Services Coordinator will be responsible for greeting patients and visitors, providing directions, answering phone calls, and other related duties.The successful candidate should possess a high school diploma or equivalent, excellent communication and organizational skills, and the ability to work independently. Previous experience in a customer service role is preferred. The ideal candidate will be a team player, able to work in a fast-paced environment and handle a variety of tasks.We are seeking an enthusiastic individual who is passionate about providing excellent service to our patients and their families. If you are interested in joining a motivated team and making a positive impact on our patients and their families, we invite you to apply for this exciting opportunity.

Responsibilities:

1. Greet patients and visitors upon arrival and provide directions.
2. Answer incoming phone calls in a friendly and professional manner.
3. Assist with providing information regarding hospital policies and procedures.
4. Maintain a neat and orderly reception area.
5. Assist with other office duties as needed.
6. Monitor and manage patient flow in the facility.
7. Ensure patient privacy and confidentiality.
8. Adhere to all hospital safety regulations and policies.
9. Provide excellent customer service to all patients and their families.
10. Remain organized and efficient while handling multiple tasks.

According to JobzMall, the average salary range for a Guest Services Coordinator in Minneapolis, MN, USA is $31,919 to $44,629. This salary range is based on the salaries of current job postings in Minneapolis and may vary depending on the experience and qualifications of the individual.

Allina Health is a not-for-profit health care system based in Minneapolis, Minnesota. Allina owns or operates 13 hospitals and more than 90 clinics throughout Minnesota and western Wisconsin.