Clinic Business Representative Associate

Are you passionate about providing exceptional customer service and promoting healthcare services to a diverse community? Look no further! Allina Health System is seeking a highly motivated and personable individual to join our team as a Clinic Business Representative Associate. In this role, you will have the opportunity to make a positive impact by engaging with patients, promoting our clinics and services, and assisting with administrative tasks. We are looking for a team player with excellent communication skills and a desire to help others. If this sounds like you, then we want to hear from you!

1. Provide exceptional customer service to patients and visitors at the clinic.
2. Promote and market healthcare services offered by Allina Health System to a diverse community.
3. Engage with patients and address any questions or concerns they may have.
4. Assist with administrative tasks such as scheduling appointments, verifying insurance, and collecting payments.
5. Maintain a positive and welcoming attitude towards all patients and colleagues.
6. Act as a liaison between patients and healthcare providers, ensuring effective communication and coordination of care.
7. Stay up-to-date on all clinic policies and procedures in order to accurately answer patient inquiries.
8. Collaborate with other team members to create a positive and efficient work environment.
9. Attend training sessions and workshops to enhance customer service and communication skills.
10. Utilize problem-solving skills to resolve any patient complaints or issues, escalating to management when necessary.
11. Support the mission and values of Allina Health System by upholding ethical and professional standards at all times.
12. Maintain confidentiality of patient information and adhere to HIPAA regulations.
13. Continuously strive to improve patient satisfaction and overall clinic experience.
14. Participate in community outreach programs to promote the clinic and its services.
15. Adhere to all safety protocols and procedures to ensure a safe environment for patients and staff.

According to JobzMall, the average salary range for a Clinic Business Representative Associate in Minneapolis, MN, USA is $35,000-$45,000 per year. This may vary depending on the specific company, location, and level of experience.

Allina Health is a not-for-profit health care system based in Minneapolis, Minnesota. Allina owns or operates 13 hospitals and more than 90 clinics throughout Minnesota and western Wisconsin.