Assistant Account Manager

Welcome to Allied Universal, where we are dedicated to providing exceptional security services to our clients. As an Assistant Account Manager, you will play a crucial role in supporting our Account Management team to ensure the smooth operations of our accounts. We are looking for a highly organized and detail-oriented individual who is passionate about delivering excellent customer service. If you have a background in account management and a strong understanding of the security industry, we would love to hear from you. Join our team and make a positive impact with your skills and expertise.

1. Assist the Account Management team in overseeing the day-to-day operations of various client accounts.
2. Maintain a high level of knowledge and understanding of the security industry, including industry best practices and protocols.
3. Collaborate with the Account Management team to develop and implement customized security plans that meet the unique needs of each client.
4. Provide excellent customer service by promptly responding to client inquiries and concerns, and addressing any issues that may arise.
5. Develop and maintain positive relationships with clients, ensuring their satisfaction with our services.
6. Coordinate with various departments within the company to ensure smooth and efficient operations for assigned accounts.
7. Assist in the creation and maintenance of accurate and detailed records, including client contracts, incident reports, and performance metrics.
8. Conduct site visits and regular check-ins with clients to assess their needs and address any potential issues.
9. Monitor and report on the performance of assigned accounts, identifying areas for improvement and implementing solutions to enhance service delivery.
10. Keep abreast of industry trends and developments, and make recommendations to the Account Management team for continuous improvement.
11. Assist in the training and development of security personnel, ensuring they are equipped with the necessary skills and knowledge to provide exceptional service to clients.
12. Adhere to company policies and procedures, as well as industry regulations and standards.
13. Maintain a high level of confidentiality and professionalism in all interactions with clients and colleagues.
14. Support the Account Management team in achieving company goals and objectives, and contribute to the overall success of Allied Universal.

According to JobzMall, the average salary range for a Assistant Account Manager in Phoenix, AZ, USA is $50,000 - $65,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry.

Allied Universal is a privately owned facility services company based in the United States. It also offers security systems, janitorial services and staffing. It is a combination of earlier companies - Barton Protective Services, Spectaguard, Initial and Allied Security.