
Bilingual Inside Sales Representative
Receive and process requests directly from customers (via telephone, fax and mail) for price quotations, product availability, orders, material returns, billing corrections, product information, order changes, and cancellations. Plan and implement telemarketing and prospecting objectives. Quickly and smoothly resolve customer complaints and problems. Engage in specialty purchasing (when applicable). Coordinate delivery and/or pick up of customer orders with operations teams. Provide support to Outside Sales force (also serve as a backup). Generate price quotations in a timely manner. Responsible for adhering to policies of the customer financial services. Maintain accurate and up-to-date "open order" files in computer system. Maintain adequate supply of product samples and literature. Adhere to pricing guidelines established by Branch Manager. Review all orders to forecast additional customer needs Interact with sister branches when necessary on inventory issues and deliveries.
Previous front-line customer service experience
Previous sales experience (building products industry preferred)
Experience in building materials sales
Vendor Management
Time Management
Record keeping
customer service focus
Bilinguial Spanish Skills
Verbal communication
written communication
Problem solver
Detail Oriented and Organized
According to JobzMall, the average salary range for a Bilingual Inside Sales Representative in 2430 E Tioga St, Philadelphia, PA 19134, USA is $45,000 to $49,000 per year. This salary range is based on the national average and may vary depending on the experience and qualifications of the individual.
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Allied Building Products , A Beacon Roofing Supply Company, is an Exterior (Commercial-Residential Roofing and related) and Interior (Drywall, Acoustical ceilings and related) building products distributor with over 200 locations nationwide. We pride ourselves on first class customer service, product selection and availability, business programs to separate you from your competition and safe on-time delivery. In 2017 Beacon Roofing Supply, Inc.acquired Allied Building Products.

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