Customer Service Representative

Build positive business relationships with all customers by listening, interpreting, and responding on a timely basis. Accurately and efficiently process telephone Fund Transfer Requests, initiate other policy changes, and forward requests for processing/confirmation. Maintain performance level based on company specified goals and objectives. Primary performance is measured based on a combination of quality, timeliness, and availability to the customer. Proactively identify problems, issues, and recommend creative solutions that produce results and favorable outcomes for the client, department, and company. Assist with escalated customer issues that may include investigation and recovery recommendations. Seek guidance and direction on non-routine customer requests and escalates to others as appropriate. Navigate systems and tools to demonstrate business knowledge to meet the customers' needs.

According to JobzMall, the average salary range for a Customer Service Representative in 5701 Golden Hills Dr, Minneapolis, MN 55416, USA is $25,000 - $45,000 per year. This range will vary depending on the company, the industry, the size of the company, and the experience level of the customer service representative.

Allianz SE engages in the provision of insurance and investment advisory services. It operates its business through following segments: Property-Casualty, Life/Health, Asset Management, and Corporate and Other. The Property-Casualty segment offers motor liability and own damage, accident, general liability, fire and property, legal expense, credit, and travel insurance.