Production Support Analyst

Are you a tech-savvy problem solver who thrives in a fast-paced environment? Are you passionate about ensuring smooth operations and enhancing efficiency through technology? If so, Alliance Data Systems is looking for a talented Production Support Analyst to join our dynamic team. In this role, you will play a critical role in providing technical support and troubleshooting for our production systems, ensuring continuity and reliability for our clients. As a trusted member of our organization, you will have the opportunity to utilize your expertise and make a meaningful impact on our business. We are seeking individuals who possess strong analytical skills, excellent communication abilities, and a strong customer service mindset. If you are ready to take on new challenges and contribute to the success of a leading company, we encourage you to apply for this exciting opportunity.

1. Provide technical support and troubleshooting for production systems.
2. Ensure smooth operations and enhance efficiency through technology.
3. Play a critical role in maintaining continuity and reliability for clients.
4. Utilize expertise to make a meaningful impact on the business.
5. Collaborate with team members to identify and resolve technical issues.
6. Communicate effectively with clients and internal stakeholders regarding production system status and updates.
7. Analyze system performance and identify areas for improvement.
8. Implement and test solutions to address technical issues.
9. Document processes and procedures to ensure consistency and efficiency.
10. Monitor system performance and proactively identify and address potential issues.
11. Stay updated on the latest technology trends and provide recommendations for system enhancements.
12. Provide exceptional customer service to internal and external stakeholders.
13. Prioritize and manage multiple tasks and projects in a fast-paced environment.
14. Collaborate with cross-functional teams to implement new systems and processes.
15. Train and educate team members on new systems and processes.

According to JobzMall, the average salary range for a Production Support Analyst in Bengaluru, Karnataka, India is between ₹4,00,000 - ₹8,00,000 per year. However, this can vary depending on the individual's experience, skills, and the specific company they work for. Some companies may offer higher salaries for this position, while others may offer lower salaries. It is also important to consider the cost of living in Bengaluru, as this can impact the overall salary and compensation package.

Alliance Data Systems Corp. engages in the provision of data-driven and transaction-based marketing and customer loyalty solutions. The company operates through the business segments: LoyaltyOne, Epsilon, and Private Label Services and Credit. The LoyaltyOne segment provides marketing services and also designs, builds, and maintains both standalone loyalty programs for individual clients, and coalition loyalty programs, including the AIR MILES Reward Program. Alliance Data is now BreadFinancial.