
ICBU User Experience Researcher
You will be responsible for creating, driving, and implementing a research plan to understand Alibaba.com’s diverse user base, and to discover actionable insights for creating the user experience for developing products and services for millions of business users. Identify and prioritize research questions based on business needs, project goals, and risks. Design and execute research studies with effective research methods (e.g., desk research, interviews, focus groups, usability testing, surveys, competitive analysis, etc.), representable participant profile, and efficient recruiting strategy. Perform data analysis to extract insights and actionable recommendations from qualitative or quantitative data. Perform market research and analytics to generate market strategies, market trends, segmentation, competitive intelligence, investment prioritization. Engage the designers, product managers throughout the research process, and support the team to generate design solutions and product strategies.
5+ years of industry (hands-on) working experience as a business analyst, market researcher, UX Researcher, or equivalent professional experience required
Working knowledge of utilizing various research methodologies
Experience with supporting complex system (e.g., enterprise product) design, studying SMB and mid-Enterprise segments as well as vertical markets
Fluent in English and Chinese (Mandarin) will be highly desirable
Time Management
Quantitative Analysis
Statistical modeling
Qualitative Analysis
Behavioral analysis
e-Commerce technologies
Verbal communication
written communication
Detail Oriented and Organized
Multi-tasker
Process Oriented
According to JobzMall, the average salary range for a ICBU User Experience Researcher in 400 S El Camino Real, San Mateo, CA 94402, USA is $95,958 - $125,862 per year. This range is based on the salaries reported by similar job roles in the same area.
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Alibaba Group Holding Limited operates as a holding company. The Company provides internet infrastructure, e-commerce, online financial, and internet content services through its subsidiaries. Alibaba Group Holding offers its products and services worldwide.

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