Alibaba

ICBU User Experience Researcher

Alibaba

400 S El Camino Real, San Mateo, CA 94402, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

You will be responsible for creating, driving, and implementing a research plan to understand Alibaba.com’s diverse user base, and to discover actionable insights for creating the user experience for developing products and services for millions of business users. Identify and prioritize research questions based on business needs, project goals, and risks. Design and execute research studies with effective research methods (e.g., desk research, interviews, focus groups, usability testing, surveys, competitive analysis, etc.), representable participant profile, and efficient recruiting strategy. Perform data analysis to extract insights and actionable recommendations from qualitative or quantitative data. Perform market research and analytics to generate market strategies, market trends, segmentation, competitive intelligence, investment prioritization. Engage the designers, product managers throughout the research process, and support the team to generate design solutions and product strategies.

Where is this job?
This job is located at 400 S El Camino Real, San Mateo, CA 94402, USA
Job Qualifications
  • 5+ years of industry (hands-on) working experience as a business analyst, market researcher, UX Researcher, or equivalent professional experience required

  • Working knowledge of utilizing various research methodologies

  • Experience with supporting complex system (e.g., enterprise product) design, studying SMB and mid-Enterprise segments as well as vertical markets

  • Fluent in English and Chinese (Mandarin) will be highly desirable

Required Skills
  • Time Management

  • Quantitative Analysis

  • Statistical modeling

  • Qualitative Analysis

  • Behavioral analysis

  • e-Commerce technologies

Soft Skills
  • Verbal communication

  • written communication

  • Detail Oriented and Organized

  • Multi-tasker

  • Process Oriented

Compensation

According to JobzMall, the average salary range for a ICBU User Experience Researcher in 400 S El Camino Real, San Mateo, CA 94402, USA is $95,958 - $125,862 per year. This range is based on the salaries reported by similar job roles in the same area.

Additional Information
Alibaba is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 28th, 2020
Apply BeforeMay 22nd, 2025
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About Alibaba

Alibaba Group Holding Limited operates as a holding company. The Company provides internet infrastructure, e-commerce, online financial, and internet content services through its subsidiaries. Alibaba Group Holding offers its products and services worldwide.

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