Senior Manager, Customer and Market Intelligence
Are you a strategic thinker with a passion for understanding customer behaviors and market trends? Are you seeking a leadership role that allows you to leverage your expertise in data analysis and consumer insights? Look no further than Albertsons, where we are currently seeking a Senior Manager of Customer and Market Intelligence to join our dynamic team. In this role, you will play a critical role in driving business growth and customer satisfaction through the development and implementation of data-driven strategies. We are looking for a highly motivated and experienced individual with strong analytical skills and a deep understanding of customer and market intelligence. If this sounds like you, read on to learn more about the qualifications and responsibilities of this exciting opportunity.
- Develop and implement data-driven strategies to drive business growth and increase customer satisfaction.
- Utilize expertise in data analysis and consumer insights to identify market trends and customer behaviors.
- Lead a team in conducting in-depth research and analysis to provide actionable insights for business decisions.
- Collaborate with cross-functional teams to integrate customer and market intelligence into overall business strategies.
- Develop and maintain strong relationships with key stakeholders to ensure alignment and understanding of customer and market intelligence.
- Stay current on industry trends and best practices in data analysis and customer intelligence.
- Develop and manage budgets for customer and market intelligence initiatives.
- Utilize various data sources and tools to gather, organize, and analyze data.
- Present findings and recommendations to senior leadership and other stakeholders.
- Monitor and report on the effectiveness of implemented strategies and make adjustments as needed.
- Identify areas for improvement and develop strategies to address them.
- Ensure compliance with all relevant regulations and laws related to data privacy and security.
- Lead and mentor a team of analysts to deliver high-quality work and foster a collaborative and innovative work environment.
- Continuously evaluate and improve processes and procedures related to customer and market intelligence.
- Represent the company at industry events and conferences to stay informed and network with other professionals in the field.
Extensive Experience In Market Research And Customer Intelligence: A Senior Manager In This Role Should Have A Strong Background In Collecting, Analyzing, And Interpreting Data On Market Trends And Customer Behaviors. This Experience Should Span Across Various Industries And Market Segments.
Strategic Thinking And Planning Skills: A Senior Manager Should Possess The Ability To Think Critically And Develop Strategic Plans Based On Market And Customer Insights. They Should Be Able To Identify Opportunities And Areas For Growth, As Well As Potential Threats And Challenges.
Excellent Communication And Presentation Skills: This Role Requires The Ability To Effectively Communicate Complex Data And Insights To Both Internal And External Stakeholders. A Senior Manager Should Be Able To Present Findings In A Clear And Concise Manner, Tailored To The Specific Audience.
Leadership And Team Management Experience: As A Senior Manager, This Individual Will Be Responsible For Leading A Team Of Analysts And Researchers. Therefore, They Should Have Previous Experience Managing And Developing A Team, As Well As The Ability To Collaborate And Work Effectively With Cross-Functional Teams.
Proficiency In Data Analysis And Reporting Tools: To Be Successful In This Role, A Senior Manager Should Have Advanced Skills In Data Analysis And Reporting Tools, Such As Excel, Tableau, And Spss. They Should Also Be Familiar With Various Market Research Methodologies And Techniques.
Strategic Planning
Data Analysis
Market Research
Trend Analysis
Sales forecasting
Brand management
Pricing strategy
Competitive analysis
consumer insights
customer satisfaction
Market segmentation
Customer analysis
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Manager, Customer and Market Intelligence in Boise, ID, USA is $103,000 - $147,000 per year. This can vary depending on factors such as the specific industry, company size, and years of experience.
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Albertsons Companies LLC is an American grocery company from coast to coast, founded in beautiful Boise, Idaho, just a few miles from Joe Albertson's original store.
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