Onboarding Specialist

Welcome to ADP-Automatic Data Processing, a global leader in human capital management solutions. We are looking for a motivated and detail-oriented Onboarding Specialist to join our team and help us provide exceptional support to our clients during their transition to our services. As an Onboarding Specialist, you will play a crucial role in ensuring a smooth and successful onboarding process for new clients, while also maintaining strong relationships with existing clients. If you have a passion for customer service, strong communication skills, and a desire to be part of a dynamic and innovative company, we want to hear from you! Read on for more details about this exciting opportunity.

1. Facilitate a seamless onboarding experience for new clients by carefully reviewing and understanding their needs and providing them with personalized support and guidance.
2. Serve as the main point of contact for clients during the onboarding process, addressing any questions or concerns they may have and keeping them updated on the progress.
3. Collaborate with internal teams, such as sales and implementation, to ensure a smooth handoff and transition for clients.
4. Conduct thorough training sessions for clients on how to use our human capital management solutions, ensuring they are equipped with the necessary knowledge to successfully utilize our services.
5. Maintain accurate and organized client records and documentation, including contracts and agreements.
6. Continuously monitor and track the progress of client onboarding to identify any potential issues and proactively address them.
7. Ensure timely and accurate delivery of services to clients, meeting all agreed-upon deadlines.
8. Build and maintain strong relationships with clients, serving as a trusted advisor and providing exceptional customer service.
9. Stay updated on industry trends and best practices in human capital management to effectively advise clients and enhance the onboarding process.
10. Participate in team meetings and contribute ideas for process improvements to enhance the overall client onboarding experience.

According to JobzMall, the average salary range for a Onboarding Specialist in Roseland, NJ, USA is $42,000 - $70,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry. Some Onboarding Specialists may earn higher salaries with bonuses and other benefits.

Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.