ADP-Automatic Data Processing

Lead Conversational Designer

ADP-Automatic Data Processing

San Francisco, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about creating conversational experiences that redefine customer interactions? Do you have a strong background in designing conversational interfaces and a knack for staying ahead of industry trends? ADP-Automatic Data Processing is seeking a dynamic and innovative Lead Conversational Designer to join our team. In this role, you will have the opportunity to shape the conversational design strategy and lead a team of designers in creating cutting-edge conversational experiences for our clients. If you have a creative mind, exceptional communication skills, and a proven track record in designing conversational interfaces, we want to hear from you. Join us in revolutionizing the way people interact with technology and take your career to the next level at ADP.

  1. Develop and implement conversational design strategy for ADP's products and services.
  2. Lead a team of designers in creating innovative and user-friendly conversational interfaces.
  3. Stay up-to-date with industry trends and best practices in conversational design.
  4. Collaborate with cross-functional teams to ensure consistency and quality of conversational experiences.
  5. Conduct user research and gather feedback to continuously improve conversational interfaces.
  6. Work closely with product managers and developers to ensure seamless integration of conversational interfaces into ADP's products.
  7. Train and mentor junior designers on conversational design principles and techniques.
  8. Take ownership of the end-to-end design process, from ideation to prototyping and testing.
  9. Communicate and present design concepts and strategies to stakeholders at all levels.
  10. Continuously monitor and analyze user data to identify areas for improvement and optimization.
  11. Ensure compliance with accessibility and usability standards in all conversational designs.
  12. Collaborate with marketing and sales teams to promote and showcase ADP's conversational design capabilities.
  13. Act as a subject matter expert on conversational design, providing guidance and support to other teams within ADP.
  14. Continuously seek out ways to innovate and enhance ADP's conversational experiences.
  15. Represent ADP in industry events and conferences to showcase our conversational design expertise.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Extensive Experience In Conversational Design: The Ideal Candidate For A Lead Conversational Designer At Adp Should Have A Strong Background And Experience In Conversational Design, Including Knowledge Of Different Conversational Design Tools And Techniques.

  • Proficiency In Natural Language Processing (Nlp): Adp Is A Data-Driven Company, And The Lead Conversational Designer Should Have A Deep Understanding Of Nlp And How It Applies To Conversational Design. This Includes Experience With Nlp Platforms And Programming Languages Such As Python, R, Or Java.

  • Strong Communication And Collaboration Skills: As A Lead Conversational Designer, You Will Be Working Closely With Other Teams, Including Developers, Product Managers, And Stakeholders. Excellent Communication And Collaboration Skills Are Essential To Ensure The Success Of The Conversational Design Projects.

  • Experience In Designing Conversational Interfaces: Adp Is Looking For A Lead Conversational Designer Who Has A Proven Track Record Of Designing Successful Conversational Interfaces For Various Platforms, Including Chatbots, Voice Assistants, And Messaging Apps.

  • Knowledge Of Hr And Payroll Industry: Adp Is A Global Provider Of Hr And Payroll Solutions, And The Ideal Candidate For A Lead Conversational Designer Should Have A Good Understanding Of This Industry. This Includes Knowledge Of Hr And Payroll Processes, Compliance Regulations, And Industry Trends.

Required Skills
  • Natural language processing

  • Script writing

  • User Research

  • UX design

  • Chatbot development

  • Persona Development

  • Speech Recognition

  • Dialog Management

  • Voice User Interface

  • Multimodal Design

  • Conversation Flow

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Lead Conversational Designer in San Francisco, CA, USA is between $120,000 and $140,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries or additional benefits such as bonuses or stock options.

Additional Information
ADP-Automatic Data Processing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 14th, 2024
Apply BeforeJuly 20th, 2025
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About ADP-Automatic Data Processing

Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.

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