ADP-Automatic Data Processing

Insurance Implementation & Service Specialist

ADP-Automatic Data Processing

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

ADP-Automatic Data Processing is looking for a motivated and experienced Insurance Implementation & Service Specialist to join our team. This position requires a customer-oriented individual with strong problem-solving skills and a passion for helping others. As an Insurance Implementation & Service Specialist, you will be responsible for ensuring successful onboarding, implementation, and maintenance of insurance services for our clients.We are seeking a candidate with a minimum of two years of experience in insurance services. The ideal candidate will possess a comprehensive understanding of insurance concepts, including coverage options, policy setup, billing, and payments. Additionally, the Insurance Implementation & Service Specialist must be comfortable working as part of a team, able to communicate effectively, and detail-oriented.If you are an individual who is passionate about providing exceptional customer service and have the required qualifications, we invite you to apply for this position.

Responsibilities: -Onboard and implement insurance services for clients -Provide exceptional customer service for clients -Understand insurance concepts, coverage options, policy setup, billing and payments -Troubleshoot and resolve customer service inquiries in a timely manner -Maintain accurate records and documentation of customer interactions and service requests -Identify opportunities for improvement and recommend strategies for process optimization -Work collaboratively with other departments to ensure successful onboarding and implementation of insurance services -Proactively communicate with clients to ensure complete customer satisfaction -Stay up-to-date with industry trends and best practices in insurance services

Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Customer Service And Communication Skills

  • Strong Technical Aptitude

  • Previous Experience In An Implementation And/Or Service Role

  • Ability To Work With Clients To Understand Their Needs And Ensure Their Satisfaction

  • Proven Problem-Solving And Troubleshooting Abilities

  • Working Knowledge Of Insurance Products And Services

  • Attention To Detail And Accuracy In Data Entry

  • Demonstrated Proficiency In Ms Office Suite

Required Skills
  • Documentation

  • Insurance

  • Troubleshooting

  • Support

  • Communication

  • Reporting

  • Implementation

  • Analytics

  • development

  • service

  • Regulatory

  • Process

  • Relationship

  • System

  • Client

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Insurance Implementation & Service Specialist in New York, NY, USA is between $50,000 and $80,000 per year. This range can vary depending on the individual's experience, qualifications, and job responsibilities.

Additional Information
ADP-Automatic Data Processing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 25th, 2023
Apply BeforeApril 11th, 2026
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About ADP-Automatic Data Processing

Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.

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