Customer Support Specialist I

At ADP-Automatic Data Processing, we are looking for an experienced and dedicated Customer Support Specialist I who can provide top-notch customer service and technical support to our valued clients. This role requires excellent communication and problem-solving skills to ensure customer satisfaction. The successful candidate should be able to work independently and have the determination to excel in a fast-paced environment.The ideal candidate should possess a high school diploma or equivalent and have at least 1 year of customer service experience. Additional qualifications include strong interpersonal and organizational skills and the ability to develop effective customer relationships. A strong technical aptitude and familiarity with customer service software and databases is also desired.If you have the qualifications and the drive to be part of our team at ADP-Automatic Data Processing, please apply today!

Responsibilities:

1. Provide top-notch customer service and technical support to clients.
2. Respond to customer inquiries and resolve customer complaints in a timely and professional manner.
3. Develop and maintain effective customer relationships.
4. Utilize customer service software and databases to address customer needs.
5. Maintain accurate records and document customer interactions.
6. Identify and recommend process improvements to improve customer experience.
7. Monitor customer feedback and complaints and escalate as needed.
8. Adhere to all company policies and procedures.
9. Remain up-to-date with industry developments and best practices.

According to JobzMall, the average salary range for a Customer Support Specialist I in Salem, NH 03079, USA is $37,000-47,000 per year.

This salary range can vary greatly depending on the amount of experience the candidate has, the size of the company, and the industry they are in. For example, a Customer Support Specialist I in the software industry may earn more than one in the retail industry. Additionally, the cost of living in the area can also affect the salary range for this position.

Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.