
Customer Support Specialist
At ADP-Automatic Data Processing, we are on the hunt for an experienced Customer Support Specialist to join our team. We are looking for an individual who will provide exceptional customer service, troubleshooting, and issue resolution for our clients. The ideal candidate should be able to demonstrate a passion for helping people, and an ability to think outside the box to solve a variety of customer inquiries. The successful candidate must possess strong communication, problem-solving, and organizational skills. If you have the necessary qualifications and experience, and you are looking for an opportunity to make a difference in the lives of our customers, we invite you to apply.
Responsibilities:
- Provide exceptional customer service and troubleshooting to clients
- Resolve customer inquiries in a timely and efficient manner
- Think creatively and outside the box to solve customer issues
- Maintain strong communication with clients
- Utilize problem-solving and organizational skills
- Remain professional and courteous during customer interactions
- Address customer feedback and complaints
- Ensure customer satisfaction is a top priority
Excellent Communication Skills
Ability To Work Independently And As Part Of A Team
Knowledge Of Relevant Computer Applications
Good Organizational And Time Management Skills
Strong Problem-Solving And Troubleshooting Abilities
Proficiency In Customer Service Principles And Practices
Ability To Handle Difficult Customer Situations
Experience With Crm Software Programs
Documentation
Troubleshooting
Communication
Multitasking
Negotiation
Listening
Technical
Empathy
Analytical
Patience
Problem-Solving
Adaptability
Organizational
Interpersonal
Data-Entry
Communication
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Teamwork
Positive Attitude
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Support Specialist in Aurora, CO, USA is $36,000 to $48,000 per year. This range may vary based on the experience of the individual and the company.
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Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.

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