ADP-Automatic Data Processing

Customer Support Specialist

ADP-Automatic Data Processing

Aurora, CO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At ADP-Automatic Data Processing, we are on the hunt for an experienced Customer Support Specialist to join our team. We are looking for an individual who will provide exceptional customer service, troubleshooting, and issue resolution for our clients. The ideal candidate should be able to demonstrate a passion for helping people, and an ability to think outside the box to solve a variety of customer inquiries. The successful candidate must possess strong communication, problem-solving, and organizational skills. If you have the necessary qualifications and experience, and you are looking for an opportunity to make a difference in the lives of our customers, we invite you to apply.

Responsibilities:

  • Provide exceptional customer service and troubleshooting to clients
  • Resolve customer inquiries in a timely and efficient manner
  • Think creatively and outside the box to solve customer issues
  • Maintain strong communication with clients
  • Utilize problem-solving and organizational skills
  • Remain professional and courteous during customer interactions
  • Address customer feedback and complaints
  • Ensure customer satisfaction is a top priority
Where is this job?
This job is located at Aurora, CO, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • Knowledge Of Relevant Computer Applications

  • Good Organizational And Time Management Skills

  • Strong Problem-Solving And Troubleshooting Abilities

  • Proficiency In Customer Service Principles And Practices

  • Ability To Handle Difficult Customer Situations

  • Experience With Crm Software Programs

Required Skills
  • Documentation

  • Troubleshooting

  • Communication

  • Multitasking

  • Negotiation

  • Listening

  • Technical

  • Empathy

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Organizational

  • Interpersonal

  • Data-Entry

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Support Specialist in Aurora, CO, USA is $36,000 to $48,000 per year. This range may vary based on the experience of the individual and the company.

Additional Information
ADP-Automatic Data Processing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 25th, 2023
Apply BeforeMay 22nd, 2025
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About ADP-Automatic Data Processing

Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.

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