Client Support Specialist

At ADP-Automatic Data Processing, we are looking for a Client Support Specialist who can provide exceptional customer service while responding to inquiries and resolving issues in a timely manner. This role requires a highly organized individual who is passionate about helping customers and has the ability to think on their feet. If you have a friendly demeanor, strong communication skills, and the ability to work under pressure, this could be the perfect opportunity for you. The successful candidate must possess a minimum of two years of customer service experience, have a thorough understanding of customer service principles and practices, and demonstrate strong problem-solving skills. It is essential that you possess excellent communication and interpersonal skills with the ability to build relationships with customers. Additionally, you must have a working knowledge of operating systems, software applications, and networking concepts. This position requires the ability to work independently and as part of a team in a fast-paced environment.

Responsibilities:

1. Respond to customer inquiries and resolve customer issues in a timely manner.
2. Maintain professional and friendly demeanor with customers.
3. Provide exceptional customer service while establishing relationships with customers.
4. Use problem-solving and decision-making skills to quickly address customer concerns.
5. Utilize strong communication and interpersonal skills to build relationships with customers.
6. Demonstrate working knowledge of operating systems, software applications, and networking concepts.
7. Remain organized and efficient when managing multiple tasks.
8. Work both independently and as part of a team in a fast-paced environment.
9. Remain up to date with customer service principles and practices.
10. Follow company policies and procedures.

According to JobzMall, the average salary range for a Client Support Specialist in Tempe, AZ, USA is $28,000 to $55,000. The salary range can vary depending on experience, qualifications, and other factors.

Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.