Client Support Specialist

At ADP-Automatic Data Processing, we believe that our clients deserve the very best support. That's why we're looking for an enthusiastic and knowledgeable Client Support Specialist to join our team. The successful candidate will have a passion for customer service and a commitment to providing the highest quality of support to our clients.To be successful in this role, you'll need a minimum of two years' experience in customer service, a working knowledge of Windows and Mac operating systems, and a strong proficiency in Microsoft Office applications. You'll also need excellent problem-solving and communication skills, the ability to work well in a team, and an unwavering commitment to providing the highest level of customer service.If you're passionate about customer service and have the experience and qualifications we're looking for, we'd love to hear from you.

Responsibilities:

1. Provide exceptional customer service to all ADP clients
2. Troubleshoot and resolve client inquiries in a timely manner
3. Respond to client emails and phone calls promptly
4. Develop and maintain client relationships
5. Maintain up-to-date records and documentation of client interactions
6. Assist in training new Client Support Specialists
7. Provide technical support to clients as needed
8. Remain knowledgeable on all products and services offered by ADP
9. Adhere to company policies and procedures
10. Work collaboratively with other teams to ensure client satisfaction

According to JobzMall, the average salary range for a Client Support Specialist in Los Angeles, CA, USA is between $31,500 and $60,000 per year.

Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.