
Client Service Associate
We’re looking for an experienced Client Service Associate to join our team at ADP-Automatic Data Processing. As a Client Service Associate, you’ll be a vital part of our successful team, ensuring our clients’ satisfaction with our products and services. This is an opportunity to join a global company that’s leading the way in Human Capital Management solutions.To be successful in this role, you should have strong communication and problem-solving skills. You should be organized and able to work under pressure to meet client expectations. Above all, you should be customer-oriented and hardworking.This is an opportunity to work in a dynamic and supportive team, while gaining valuable experience with a sector-leading company. If you’re looking for a rewarding career where you can make a difference, then this could be the role for you.
Responsibilities:
- Provide client support and service to ensure customer satisfaction with ADP-Automatic Data Processing products and services.
- Use strong communication and problem-solving skills to respond to customer inquiries and resolve customer issues.
- Remain organized and prepared to work under pressure to meet client expectations.
- Maintain a customer-oriented attitude and work ethic.
- Demonstrate a positive, collaborative attitude when working with colleagues and clients.
- Monitor customer feedback and use feedback to suggest product and service improvements.
- Stay up-to-date on Human Capital Management solutions and trends.
Proficiency In Microsoft Office Suite
Ability To Work Independently And As Part Of A Team
Strong Customer Service And Communication Skills
Ability To Multi-Task And Work In A Fast-Paced Environment
Knowledge Of Payroll And Accounting Principles
Proven Problem-Solving Abilities
Ability To Comprehend And Adhere To Complex Instructions
Previous Customer Service Experience In A Payroll/Accounting Environment
Documentation
Research
Data Entry
Communication
Time Management
Technical Support
Scheduling
Negotiation
Conflict Resolution
customer service
Listening
Organization
Problem-Solving
Adaptability
Interpersonal
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Client Service Associate in Austin, TX, USA is $30,000-$60,000. This range may vary depending on the specific role, the company, and the individual's experience and qualifications.
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Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.

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