ADP-Automatic Data Processing

Client Service Associate

ADP-Automatic Data Processing

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for an experienced Client Service Associate to join our team at ADP-Automatic Data Processing. As a Client Service Associate, you’ll be a vital part of our successful team, ensuring our clients’ satisfaction with our products and services. This is an opportunity to join a global company that’s leading the way in Human Capital Management solutions.To be successful in this role, you should have strong communication and problem-solving skills. You should be organized and able to work under pressure to meet client expectations. Above all, you should be customer-oriented and hardworking.This is an opportunity to work in a dynamic and supportive team, while gaining valuable experience with a sector-leading company. If you’re looking for a rewarding career where you can make a difference, then this could be the role for you.

Responsibilities:

  1. Provide client support and service to ensure customer satisfaction with ADP-Automatic Data Processing products and services.
  2. Use strong communication and problem-solving skills to respond to customer inquiries and resolve customer issues.
  3. Remain organized and prepared to work under pressure to meet client expectations.
  4. Maintain a customer-oriented attitude and work ethic.
  5. Demonstrate a positive, collaborative attitude when working with colleagues and clients.
  6. Monitor customer feedback and use feedback to suggest product and service improvements.
  7. Stay up-to-date on Human Capital Management solutions and trends.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Proficiency In Microsoft Office Suite

  • Ability To Work Independently And As Part Of A Team

  • Strong Customer Service And Communication Skills

  • Ability To Multi-Task And Work In A Fast-Paced Environment

  • Knowledge Of Payroll And Accounting Principles

  • Proven Problem-Solving Abilities

  • Ability To Comprehend And Adhere To Complex Instructions

  • Previous Customer Service Experience In A Payroll/Accounting Environment

Required Skills
  • Documentation

  • Research

  • Data Entry

  • Communication

  • Time Management

  • Technical Support

  • Scheduling

  • Negotiation

  • Conflict Resolution

  • customer service

  • Listening

  • Organization

  • Problem-Solving

  • Adaptability

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Client Service Associate in Austin, TX, USA is $30,000-$60,000. This range may vary depending on the specific role, the company, and the individual's experience and qualifications.

Additional Information
ADP-Automatic Data Processing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 25th, 2023
Apply BeforeSeptember 18th, 2025
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About ADP-Automatic Data Processing

Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.

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