Client Service Associate

ADP-Automatic Data Processing is looking for a motivated, customer-focused individual to join our team as a Client Service Associate. As the face of ADP, the Client Service Associate will be responsible for providing exemplary customer service and building relationships with our clients. This is an exceptional opportunity for someone who is looking to join a fast-paced, collaborative work environment.The ideal candidate will have a passion for providing excellent customer service, excellent communication and interpersonal skills, and the ability to handle multiple tasks simultaneously. We are looking for an individual who is highly organized, has an eye for detail, and is comfortable working with clients to resolve any issues they may have. The successful candidate will also be highly knowledgeable of ADP products and services, and be able to explain to clients how to use them effectively.

Responsibilities:

1. Provide exceptional customer service to clients and build positive relationships with them.
2. Utilize excellent communication and interpersonal skills to resolve customer issues.
3. Handle multiple tasks simultaneously in a fast-paced environment.
4. Stay highly organized and pay attention to detail.
5. Remain knowledgeable of ADP products and services and explain their use to clients.
6. Respond to customer inquiries and provide support when necessary.
7. Troubleshoot customer complaints and provide solutions.
8. Manage customer accounts and update records accordingly.
9. Monitor customer service metrics and strive to improve customer satisfaction.
10. Maintain a professional and friendly attitude with clients at all times.

According to JobzMall, the average salary range for a Client Service Associate in Roseland, NJ, USA is between $51,000 and $61,000 per year.

Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.