Associate Client Support Consultant

At ADP-Automatic Data Processing, we are looking for an Associate Client Support Consultant to join our exceptional team. This individual must be passionate about helping others, have a commitment to providing excellent customer service, and possess a positive attitude and strong problem-solving skills. Working as an Associate Client Support Consultant, you will assist clients with product inquiries, perform problem solving and troubleshooting tasks, and help maintain a positive customer experience.To be successful in this role, you must possess a minimum of a Bachelor's degree in a related field, have a minimum of two years of customer service experience, and demonstrate strong interpersonal and communication skills. You must also be able to work both independently and in a team setting, be highly organized, and have a high level of attention to detail.If this sounds like a job that you would be excited to take on, we look forward to receiving your application and getting to know you better.

Responsibilities for Associate Client Support Consultant:

1. Provide excellent customer service to clients with product inquiries.
2. Troubleshoot and solve customer-related issues.
3. Maintain a positive customer experience.
4. Work independently and in a team setting as needed.
5. Remain highly organized and attentive to detail.
6. Communicate effectively with customers and team members.
7. Follow all company policies and procedures.
8. Utilize problem-solving skills to address customer needs.
9. Monitor customer feedback and adjust customer service accordingly.
10. Develop creative solutions to customer issues.

According to JobzMall, the average salary range for a Associate Client Support Consultant in Roseland, NJ, USA is $38,000 - $68,000.

Automatic Data Processing, Inc. provides business outsourcing solutions. It operates through the following segments: Employer Services and Professional Employer Organization Services. The Employer Services segment offers business outsourcing and human capital management solutions, including payroll, benefits administration, talent management, human resources management, time and attendance management, insurance, retirement and compliance & payment.