Technical Support Specialist

Magento is looking for a customer focused and service-minded individual to join our global Customer Support team. The primary responsibility of this role is to provide technical assistance to our Merchants and Partners to resolve issues pertaining to our Magento Enterprise Edition eCommerce software platform. The Technical Support Engineer will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize.

According to JobzMall, the average salary range for a Technical Support Specialist in 3640 Holdrege Ave, Los Angeles, CA 90016, USA is $30,000 - $45,000 per year.

Adobe Systems, Inc. engages in the provision of digital marketing and digital media solutions. It operates through the following segments: Digital Media, Digital Marketing, and Print and Publishing. The Digital Media segment offers creative cloud services, which allow members to download and install the latest versions of products, such as Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe Photoshop Lightroom and Adobe InDesign, as well as utilize other tools, such as Adobe Acrobat. The Digital Marketing segment offers solutions, including analytics, social marketing, targeting, media optimization, digital experience management, and cross-channel campaign management, as well as premium video delivery and monetization. The Print and Publishing segment offers legacy products and services for eLearning solutions, technical document publishing, web application development, and high-end printing.