Technical Support Engineer

You will become a trusted technical advisor and make sure that customers get the most out of their investment in their Marketo Platform. This position handles the delivery of technical support for customers and the resolution of their issues. Participate in weekly customer meetings for your assigned accounts Establish good relationships with Product Management, Education, Engineering, Operations, and Professional Services to drive end–to-end success. Proactively identify and implement solutions and improvements to ensure your customers’ long-term success. Collaborate internally to ensure the product roadmap meets customers’ priorities. Share standard methodologies with team members to improve the quality and efficiency of customer support and supply to the knowledge base. Serve as a domain expert (SME), in specific functional and technical areas of the Marketo technology.

According to JobzMall, the average salary range for a Technical Support Engineer in 1500 SW 1st Ave, Portland, OR 97201, USA is $50,000 to $70,000 per year. This range can vary depending on experience, qualifications, and other factors.

Adobe Systems, Inc. engages in the provision of digital marketing and digital media solutions. It operates through the following segments: Digital Media, Digital Marketing, and Print and Publishing. The Digital Media segment offers creative cloud services, which allow members to download and install the latest versions of products, such as Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe Photoshop Lightroom and Adobe InDesign, as well as utilize other tools, such as Adobe Acrobat. The Digital Marketing segment offers solutions, including analytics, social marketing, targeting, media optimization, digital experience management, and cross-channel campaign management, as well as premium video delivery and monetization. The Print and Publishing segment offers legacy products and services for eLearning solutions, technical document publishing, web application development, and high-end printing.