
Sr. Customer Success Manager Media & Entertainment
Adobe is looking for an experienced and motivated Sr. Customer Success Manager Media & Entertainment to join our amazing team! In this role, you’ll have the unique opportunity to drive customer success and help shape the future of Adobe’s Media & Entertainment industry. We’re looking for someone who brings a strong passion for customer success, sound judgment, and the ability to articulate the value of our products and services to our customers. We want you to be the face of our company and the voice of our customers.The ideal candidate for this role should have a strong understanding of the Media & Entertainment industry. You should also have exceptional communication and collaboration skills, as well as the ability to build strong relationships with customers. A bachelor’s degree and at least 5 years of customer success experience (preferably in the Media & Entertainment industry) is required.If you’re ready to take on a challenging and rewarding role and become part of a dynamic team, we want to hear from you!
Excellent Communication Skills
Knowledge Of Adobe Products And Services
Experience In Media And Entertainment Industry
Ability To Build Relationships With Customers
Strong Problem-Solving And Troubleshooting Skills
Experience In Customer Service And Account Management
Ability To Develop And Execute Customer Success Strategies
Experience With Crm And Reporting Systems
Planning
Communication
Coaching
Product knowledge
Negotiation
Leadership
Technical
Collaboration
Facilitation
Analytical
Problem-Solving
Adaptability
Relationship-Building
Strategic
Market Knowledge
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
flexibility
Critical thinking
Organizational skills
Teamwork
According to JobzMall, the average salary range for a Sr. Customer Success Manager Media & Entertainment is between $85,000 and $120,000 per year. This range may vary depending on the company, the individual's experience and qualifications, and the industry.
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Adobe Systems, Inc. engages in the provision of digital marketing and digital media solutions. It operates through the following segments: Digital Media, Digital Marketing, and Print and Publishing. The Digital Media segment offers creative cloud services, which allow members to download and install the latest versions of products, such as Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe Photoshop Lightroom and Adobe InDesign, as well as utilize other tools, such as Adobe Acrobat. The Digital Marketing segment offers solutions, including analytics, social marketing, targeting, media optimization, digital experience management, and cross-channel campaign management, as well as premium video delivery and monetization. The Print and Publishing segment offers legacy products and services for eLearning solutions, technical document publishing, web application development, and high-end printing.

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