Sr. Customer Success Manager

Adobe is looking for a highly motivated Senior Customer Success Manager to join our team. In this role, you will be responsible for driving customer satisfaction and customer lifecycle initiatives. We are looking for a candidate who is passionate about customer success, has a strong customer service background, and is a great communicator.The ideal candidate for this role will have at least five years of experience in customer success/support or a related field, an understanding of SaaS and/or software industry trends, and a proven track record of driving customer engagement and satisfaction. Additionally, the successful candidate should be a strong team player, have excellent interpersonal and problem-solving skills, and be able to work in a fast-paced environment. Demonstrated experience in customer onboarding, retaining, and up-selling customers is desired.If you think you have the skills and experience required for this position, we would love to hear from you.

According to JobzMall, the average salary range for a Sr. Customer Success Manager in New York, NY, USA is between $90,000 and $140,000 per year. This range is based on salaries reported by current and former employees of companies in this area.

Adobe Systems, Inc. engages in the provision of digital marketing and digital media solutions. It operates through the following segments: Digital Media, Digital Marketing, and Print and Publishing. The Digital Media segment offers creative cloud services, which allow members to download and install the latest versions of products, such as Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe Photoshop Lightroom and Adobe InDesign, as well as utilize other tools, such as Adobe Acrobat. The Digital Marketing segment offers solutions, including analytics, social marketing, targeting, media optimization, digital experience management, and cross-channel campaign management, as well as premium video delivery and monetization. The Print and Publishing segment offers legacy products and services for eLearning solutions, technical document publishing, web application development, and high-end printing.