Adobe

Intern - Voice of the Customer Data Analyst

Adobe

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a data-driven individual with a passion for understanding customer behavior and improving user experiences? Are you eager to gain hands-on experience in a fast-paced and dynamic environment? Look no further, Adobe is seeking a highly motivated Intern - Voice of the Customer Data Analyst to join our team. As an intern, you will have the opportunity to work closely with our Voice of the Customer team to analyze and interpret customer data, providing valuable insights to drive business decisions. This role requires strong analytical skills, attention to detail, and the ability to work independently. If you are a self-starter with a desire to learn and grow, we want to hear from you!

  1. Analyze and interpret customer data to identify trends, patterns, and insights.
  2. Work closely with the Voice of the Customer team to gather and organize customer feedback and feedback data.
  3. Collaborate with cross-functional teams to understand business objectives and provide data-driven recommendations for improving user experiences.
  4. Conduct thorough research and analysis to identify customer pain points and opportunities for improvement.
  5. Use data visualization techniques to present complex data in a clear and concise manner.
  6. Develop reports and dashboards to track and communicate key performance indicators.
  7. Participate in meetings and discussions to share findings and insights with team members and stakeholders.
  8. Continuously monitor and assess customer data to identify emerging trends and make recommendations for future strategies.
  9. Maintain data integrity and accuracy by performing regular data audits and quality checks.
  10. Stay up to date with industry trends and best practices in data analysis and customer experience.
  11. Take ownership of projects and tasks, working independently and efficiently to meet deadlines.
  12. Assist in ad-hoc data analysis and reporting requests from various teams.
  13. Contribute to the development of new processes and tools to improve data analysis and reporting.
  14. Act as a brand ambassador by representing Adobe in a professional and positive manner.
  15. Continuously seek opportunities for personal and professional growth and actively participate in training and development programs.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Analytical Skills: The Intern Must Possess The Ability To Collect, Organize, And Analyze Large Sets Of Data To Identify Trends And Insights.

  • Familiarity With Voice Of The Customer (Voc) Programs: The Candidate Should Have A Basic Understanding Of Voc Programs And Tools, Such As Surveys, Feedback Forms, And Social Media Monitoring.

  • Proficiency In Data Visualization: The Intern Should Be Skilled In Creating Visual Representations Of Data, Such As Charts And Graphs, To Effectively Communicate Findings And Recommendations.

  • Attention To Detail: As A Data Analyst, The Intern Will Be Responsible For Ensuring Accuracy And Completeness Of Data, So Attention To Detail Is Crucial.

  • Strong Communication Skills: The Intern Will Be Collaborating With Various Teams And Stakeholders, So Strong Written And Verbal Communication Skills Are Essential For Effectively Conveying Complex Data Insights.

Required Skills
  • Data Analysis

  • Market Research

  • Reporting

  • Data Visualization

  • Trend Analysis

  • Data Mining

  • Statistical modeling

  • Customer segmentation

  • survey design

  • Competitive analysis

  • Customer Experience

  • Customer Insights

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Intern - Voice of the Customer Data Analyst in New York, NY, USA is $60,000-$80,000 per year. This may vary depending on factors such as the company, industry, experience level, and skills of the individual.

Additional Information
Adobe is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 1st, 2024
Apply BeforeJune 9th, 2026
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About Adobe

Adobe Systems, Inc. engages in the provision of digital marketing and digital media solutions. It operates through the following segments: Digital Media, Digital Marketing, and Print and Publishing. The Digital Media segment offers creative cloud services, which allow members to download and install the latest versions of products, such as Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe Photoshop Lightroom and Adobe InDesign, as well as utilize other tools, such as Adobe Acrobat. The Digital Marketing segment offers solutions, including analytics, social marketing, targeting, media optimization, digital experience management, and cross-channel campaign management, as well as premium video delivery and monetization. The Print and Publishing segment offers legacy products and services for eLearning solutions, technical document publishing, web application development, and high-end printing.

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