Intern - Associate Technical Account Manager

We are looking for an ambitious and talented Intern - Associate Technical Account Manager to join the Adobe team. In this role, you will be responsible for providing technical assistance, support, and guidance to Adobe clients. To be successful, you should have an exceptional customer service ethos and strong technical skills.We are seeking an individual who is self-motivated, highly organized, and has an interest in the technical aspects of our products. You should also have excellent communication and problem solving skills, as well as the ability to work both independently and collaboratively.If you are passionate about helping customers, have a knack for problem solving, and are excited to contribute to Adobe’s success, we would love to hear from you!

Responsibilities:

1. Provide technical assistance and support to Adobe clients, troubleshooting any software issues.
2. Develop and maintain relationships with clients to ensure satisfaction with Adobe products.
3. Analyze customer feedback and use insights to take initiative in developing solutions.
4. Monitor and analyze customer usage of Adobe products to ensure optimal performance.
5. Identify and analyze customer needs, then recommend and implement appropriate solutions.
6. Collaborate with internal teams to ensure customer requirements are met.
7. Respond to customer inquiries in a timely and professional manner.
8. Create and maintain detailed technical documentation for Adobe products.
9. Update customers on new product features and functionality.
10. Ensure customer compliance with Adobe’s terms of service.

According to JobzMall, the average salary range for a Intern - Associate Technical Account Manager in Seattle, WA, USA is $50,000 to $90,000 per year. This includes base salary, bonuses, and other compensation.

The exact salary amount may vary depending on the individual's experience, qualifications, and job duties. Additional factors such as company size, location, and industry can also affect salary amounts.

Adobe Systems, Inc. engages in the provision of digital marketing and digital media solutions. It operates through the following segments: Digital Media, Digital Marketing, and Print and Publishing. The Digital Media segment offers creative cloud services, which allow members to download and install the latest versions of products, such as Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe Photoshop Lightroom and Adobe InDesign, as well as utilize other tools, such as Adobe Acrobat. The Digital Marketing segment offers solutions, including analytics, social marketing, targeting, media optimization, digital experience management, and cross-channel campaign management, as well as premium video delivery and monetization. The Print and Publishing segment offers legacy products and services for eLearning solutions, technical document publishing, web application development, and high-end printing.