Admiral Group

Collections Executive

Admiral Group

Cardiff, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Admiral Group, we are looking for an experienced and professional Collections Executive to join our team. We are seeking a motivated individual who is passionate about delivering excellent customer service. The ideal candidate will have outstanding communication and problem-solving skills, a strong attention to detail and the ability to work in a fast-paced environment.The Collections Executive will be responsible for managing accounts in arrears, liaising with customers to arrange repayment of overdue debts, and providing excellent customer service throughout the collections process. To be successful in this role, you must be able to demonstrate the following qualifications:• A minimum of two years' experience in a collections role• Excellent communication skills, both written and verbal• Ability to use a range of computer systems and databases• Strong knowledge of debt collection regulations• Proven ability to work independently and as part of a team• Ability to work in a fast-paced environmentIf you are motivated and have a passion for delivering outstanding customer service, then this could be the perfect role for you. We look forward to hearing from you!

Where is this job?
This job is located at Cardiff, UK
Job Qualifications
  • Strong Communication Skills

  • Attention To Detail

  • Analytical Ability

  • Customer Service Experience

  • Financial Acumen

  • Problem-Solving Skills

  • Excellent Organizational Skills

  • Adaptability

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Problem Solving

  • Negotiation

  • customer service

  • Analytical Thinking

  • Financial Management

  • Compliance

  • Customer Relations

  • Dispute resolution

  • Legal Knowledge

  • Persuasion

  • Debt Recovery

  • Credit Control

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Collections Executive in Cardiff, UK is £18,000 - £25,000 per annum. This range may be affected by factors such as the size and scope of the company, the employee's experience and qualifications, and the specific industry.

Additional Information
Admiral Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 4th, 2023
Apply BeforeMay 22nd, 2025
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About Admiral Group

Admiral Group is a leading FTSE100 Financial Services company with businesses in the UK, Europe and America. They set up in 1993 as a car insurance specialist, but since then we have expanded into other countries and other services such as price comparison, home and travel insurance, Insurtech, personal loans, car finance and legal services.

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