IT Help Desk
The IT Help Desk job requires candidates to provide on-site technical support for the company’s clients. Responsibilities for the IT Help Desk job include but are not limited to:
- Install, configure, troubleshoot, and maintain new computer systems, software, and hardware
- Problem-solve new issues, and escalate them to the appropriate contact
- Provide excellent customer service
- Document all processes as directed
- Other duties as assigned
2-5 years’ experience in a similar role
Basic knowledge of: DNS, SMTP, POP3, IMAP, TCP/IP, etc.
Solid knowledge of information technology
Time Management
Customer Service Oriented
Microsoft Vista & Windows
Process Improvement
Detailed Planning
Communication Skills
Problem Solving Skills
According to JobzMall, the average salary range for a IT Help Desk in Midtown - Downtown, Columbia, SC, USA is between $35,000 and $45,000 per year. This amount may vary depending on the experience and qualifications of the individual.
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Adecco Staffing, USA is the second largest provider of recruitment and staffing services in the United States, offering human resource services such as temporary staffing, permanent placement, outsourcing, career transition or outplacement.
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