Customer Specialist - Billing

2800 S Taylor Dr, Sheboygan, WI 53081, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Answer phone calls and electronic correspondence received in ACMS regarding billing questions and requests. Processes cash payments. Opens, verifies, batches and inputs payments. Processes cash exceptions, billing type changes, billing plan changes and supplemental coverage bills. Processes manual billings for prior term endorsements and audits. Determines and inputs new term and revised deferred billing schedules. Prepares the appropriate letters and notices for application rejections, nonrenewals, mid-term cancellations and reinstatements that cannot be effectively handled by the system. Logs incoming paper audits into the mainframe, logs audit disputes into a database and processes audit items in ACMS (Automated Content Manager System).

Where is this job?

This job is located at 2800 S Taylor Dr, Sheboygan, WI 53081, USA

Job Qualifications

Must be extremely reliable, accurate, responsible, mature person with near perfect attendance.
Ability to achieve 6,000 – 6,500 keystrokes per hour on alphanumeric data entry with minimal errors.
Bilingual skills valued

Required Skills

MS Word
Record Keeping Skills
Time Management Skills
Data entry skills
MS Excel skills

Soft Skills

Verbal communication
written communication
Self-Motivated
Problem-solving and resourcefulness
Attention to detail and accuracy
Multi-tasking
Flexible Approach

Compensation

According to JobzMall, the average salary range for a Customer Specialist - Billing in 2800 S Taylor Dr, Sheboygan, WI 53081, USA is $17.50 to $20.50 per hour.

Additional Information

Acuity Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedOctober 28th, 2021

Apply BeforeMay 10th, 2026

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