Team Member

Welcome to Ace Hardware, where we are dedicated to providing top-quality products and exceptional customer service. As a Team Member, you will play a vital role in helping us achieve our mission of being the go-to destination for all home improvement needs. We are seeking individuals who are passionate about customer satisfaction, have a positive attitude, and are eager to learn and grow within our team. If you are a self-motivated individual with a strong work ethic and a knack for problem-solving, we would love to have you on our team!

1. Greet and welcome customers as they enter the store with a friendly and positive attitude.
2. Provide excellent customer service by actively listening to customer needs and offering helpful, knowledgeable assistance.
3. Maintain a clean and organized store appearance to create a welcoming and inviting atmosphere.
4. Assist customers in locating and selecting products, providing product information and recommendations when necessary.
5. Process customer transactions accurately and efficiently, including handling cash, credit, and other forms of payment.
6. Continuously expand knowledge of products and services offered in order to provide accurate information and make appropriate recommendations to customers.
7. Help with inventory management by restocking shelves, organizing products, and maintaining proper product levels.
8. Collaborate with team members to ensure a smooth and efficient workflow, especially during busy periods.
9. Proactively address and resolve customer complaints or issues in a professional and timely manner.
10. Participate in team meetings and training sessions to stay up-to-date on company policies, procedures, and product knowledge.
11. Contribute to the overall success of the store by achieving individual sales goals and supporting team goals.
12. Uphold a high standard of integrity and professionalism at all times when interacting with customers and colleagues.
13. Continuously strive to improve and enhance the customer experience by seeking feedback and implementing suggestions for improvement.
14. Adhere to all safety and security protocols to ensure a safe and secure shopping environment for customers and employees.
15. Embrace a positive and collaborative work culture, and actively contribute to creating a supportive and inclusive team environment.

According to JobzMall, the average salary range for a Team Member in Westminster, CO, USA is $24,000 to $37,000 per year. This can vary depending on factors such as experience, company, and job responsibilities.

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.