Stihl Repair Technician

Are you a skilled and knowledgeable individual with a passion for repairing power tools? Do you have experience working with Stihl equipment and a strong understanding of small engine mechanics? If so, we have an exciting opportunity for you to join our team at Ace Hardware as a Stihl Repair Technician! We are seeking a dedicated and detail-oriented individual to help our customers keep their Stihl equipment running smoothly. If you have excellent problem-solving skills and a customer-focused mindset, we encourage you to apply for this position.

1. Perform repairs on Stihl power tools, including troubleshooting and diagnosing issues, disassembling and reassembling parts, and testing equipment to ensure proper functioning.
2. Utilize knowledge of small engine mechanics to accurately and efficiently repair Stihl equipment.
3. Maintain a high level of technical proficiency by staying up-to-date on the latest Stihl products and repair techniques.
4. Interact with customers in a professional and friendly manner, providing excellent customer service and addressing any questions or concerns they may have.
5. Keep detailed records of repairs, including parts used, time spent, and customer information.
6. Work collaboratively with other team members to ensure a smooth and efficient repair process.
7. Follow safety protocols and maintain a clean and organized work environment.
8. Communicate with the store manager regarding inventory and parts needs for repairs.
9. Proactively identify potential issues with Stihl equipment and provide recommendations for preventative maintenance.
10. Continuously strive to improve repair processes and provide feedback to management on ways to enhance the customer experience.

According to JobzMall, the average salary range for a Stihl Repair Technician in St Clair Shores, MI, USA is $40,000-$50,000 per year. This range may vary depending on the technician's experience, skills, and the specific employer. It is recommended to research the specific company and their compensation package for a more accurate salary estimate.

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.