Ace Hardware

Sales Associate

Ace Hardware

Millsboro, DE, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ace Hardware, where we pride ourselves on providing exceptional customer service and offering the best quality products for all of our customers' home improvement needs. We are currently seeking a confident and driven Sales Associate to join our team and help us continue to deliver top-notch service to our valued customers. If you are a motivated individual with a passion for sales and a knack for building strong relationships, we would love to have you on our team. Keep reading for more details on this exciting opportunity!

  1. Greet and welcome customers to Ace Hardware in a friendly and professional manner.
  2. Assist customers in finding and selecting products that meet their specific needs.
  3. Provide accurate and detailed information on products, pricing, and promotions.
  4. Build and maintain strong relationships with customers to ensure a positive shopping experience.
  5. Keep up-to-date on product knowledge and industry trends to effectively answer customer questions.
  6. Proactively upsell and cross-sell products to increase sales and meet store goals.
  7. Process customer transactions accurately and efficiently using the point-of-sale system.
  8. Maintain a clean and organized sales floor, restocking shelves and setting up displays as needed.
  9. Collaborate with team members to achieve overall store objectives and maintain a positive work environment.
  10. Follow company policies and procedures, including safety and security protocols.
  11. Actively participate in training and development opportunities to improve sales skills and product knowledge.
  12. Handle customer complaints and returns with a solutions-oriented approach.
  13. Meet and exceed personal and store sales targets.
  14. Continuously seek opportunities to improve customer service and maximize sales potential.
  15. Represent the Ace Hardware brand in a professional and positive manner at all times.
Where is this job?
This job is located at Millsboro, DE, USA
Job Qualifications
  • Excellent Customer Service Skills: A Successful Sales Associate At Ace Hardware Should Have Exceptional Interpersonal Skills And Be Able To Provide A Positive And Helpful Shopping Experience For Customers.

  • Knowledge Of Hardware Products: A Thorough Understanding Of The Various Hardware Products Sold At Ace Hardware Is Necessary For A Sales Associate To Effectively Assist Customers And Make Product Recommendations.

  • Sales Experience: Prior Experience In A Sales Or Retail Environment Is Preferred For A Sales Associate Role At Ace Hardware. This Includes A Proven Track Record Of Meeting And Exceeding Sales Goals.

  • Strong Communication Skills: Effective Communication, Both Verbal And Written, Is Essential For A Sales Associate To Accurately Convey Product Information And Assist Customers In Making Informed Purchasing Decisions.

  • Physical Ability: The Role Of A Sales Associate At Ace Hardware Often Involves Lifting And Carrying Heavy Items, As Well As Standing For Long Periods Of Time. Therefore, Candidates Should Possess The Physical Ability To Perform These Tasks Effectively.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • UPS

  • Sales Techniques

  • Product Demonstration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Associate in Millsboro, DE, USA is $22,000 - $30,000 per year. This can vary depending on the specific company, industry, and experience level of the individual. Additionally, commission and bonuses may also be offered in some sales associate positions, which can increase the overall salary.

Additional Information
Ace Hardware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 24th, 2025
Apply BeforeApril 11th, 2026
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About Ace Hardware

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.

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