Sales Associate

Are you a friendly and outgoing individual with a passion for helping customers find the perfect products to complete their projects? Look no further! Ace Hardware is seeking a Sales Associate to join our team and provide exceptional customer service and product knowledge. As a Sales Associate, you will be the face of our store, engaging with customers and assisting them in finding the right tools and materials for their needs. If you have a positive attitude, excellent communication skills, and a strong work ethic, we want to hear from you!

1. Greet and engage with customers in a friendly and approachable manner.
2. Provide excellent customer service by actively listening to and understanding customers' needs.
3. Utilize extensive product knowledge to guide customers in selecting the best tools and materials for their projects.
4. Maintain a clean and organized sales floor, ensuring products are well-stocked and easy to find.
5. Process transactions accurately and efficiently using the store's POS system.
6. Continuously learn about new products and promotions to effectively communicate them to customers.
7. Build and maintain strong customer relationships to foster loyalty and repeat business.
8. Proactively upsell and cross-sell products to increase sales and meet individual and store goals.
9. Collaborate with team members to ensure a cohesive and positive shopping experience for customers.
10. Demonstrate a strong work ethic by being punctual, reliable, and able to multitask in a fast-paced environment.
11. Adhere to company policies and procedures, including safety protocols and cash handling practices.
12. Handle customer complaints and resolve issues in a timely and professional manner.
13. Maintain a professional appearance and demeanor at all times while representing the store.
14. Attend training sessions and stay up-to-date on product knowledge and sales techniques.
15. Assist with inventory management and restocking of products as needed.

According to JobzMall, the average salary range for a Sales Associate in Memphis, TN, USA is between $27,000 to $35,000 per year. However, this can vary depending on factors such as the industry, company size, and individual experience. Some sales associates may also earn additional commission or bonuses based on their sales performance.

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.