Retail Sales Associate & STIHL Technician

Welcome to Ace Hardware! We are a locally-owned and operated hardware store that prides ourselves on providing exceptional customer service and quality products. Our team is currently seeking a friendly and knowledgeable Retail Sales Associate & STIHL Technician to join our growing team. In this role, you will have the opportunity to interact with customers and assist them in finding the perfect products for their needs. Additionally, you will have the opportunity to become a certified STIHL technician, gaining valuable skills and knowledge in the outdoor power equipment industry. If you are passionate about customer service and have an interest in outdoor power equipment, we encourage you to apply.

1. Greet and welcome customers to the store with a friendly and positive attitude.
2. Provide exceptional customer service by listening to and understanding customers' needs and offering helpful and knowledgeable product recommendations.
3. Accurately and efficiently process customer transactions, including cash, credit, and check payments.
4. Maintain a clean and organized sales floor, ensuring products are properly stocked and displayed.
5. Demonstrate and promote STIHL products to customers, highlighting their features and benefits.
6. Become a certified STIHL technician by completing training and obtaining necessary certifications.
7. Perform routine maintenance and repairs on STIHL equipment according to manufacturer guidelines.
8. Keep up-to-date on product knowledge and industry trends to effectively assist customers.
9. Collaborate with team members to achieve sales goals and provide excellent customer service.
10. Uphold company policies and procedures, including safety and security protocols.
11. Handle customer complaints and resolve issues in a professional and timely manner.
12. Continuously strive to improve sales techniques and product knowledge.
13. Communicate with management about inventory needs and customer feedback.
14. Attend and participate in training and educational opportunities to enhance job knowledge and skills.
15. Maintain a positive and professional attitude to promote a welcoming and inviting store environment.

According to JobzMall, the average salary range for a Retail Sales Associate & STIHL Technician in Post Falls, ID, USA is $30,000-40,000 per year. This can vary depending on factors such as experience, education, and the specific company or store the individual is working for. Some retail sales associates and STIHL technicians may also receive bonuses or commissions based on their performance and sales.

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.