Rental Specialist - Regular

Welcome to Ace Hardware! We are currently seeking a reliable and customer-oriented Rental Specialist to join our team. As a Rental Specialist, you will play a vital role in assisting our customers with their rental needs and ensuring their complete satisfaction. We are looking for individuals who are passionate about helping others, have a strong knowledge of rental equipment, and possess excellent communication skills. If you are a team player who thrives in a fast-paced environment, we would love to have you on our team. Read on for more details on this exciting opportunity!

1. Greet and welcome customers in a friendly and professional manner.
2. Provide excellent customer service by actively listening to customers' needs and finding suitable rental equipment solutions.
3. Demonstrate a strong knowledge of rental equipment and its proper use and maintenance.
4. Assist customers with the rental process from start to finish, including completing rental agreements, collecting payments, and scheduling pick-up and return times.
5. Communicate effectively with customers to ensure their complete satisfaction with their rental experience.
6. Maintain a clean and organized rental area, ensuring all equipment is properly maintained and available for rent.
7. Troubleshoot any equipment issues or concerns and provide timely solutions to customers.
8. Collaborate with team members to ensure efficient and effective operations of the rental department.
9. Uphold company policies and procedures to ensure a safe and secure work environment.
10. Continuously seek opportunities to improve the rental process and customer experience.
11. Stay up-to-date with product knowledge and changes in the rental industry.
12. Handle customer inquiries and complaints in a timely and professional manner.
13. Maintain accurate rental records and assist with inventory management.
14. Adhere to all safety protocols and regulations when handling equipment.
15. Contribute to a positive and supportive team environment.

According to JobzMall, the average salary range for a Rental Specialist - Regular in Westcliffe, CO 81252, USA is $31,000 - $40,000 per year. This can vary based on factors such as experience, education, and the specific company or industry the specialist is working in.

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.