Head Cashier

Are you a customer service superstar with a passion for hardware and home improvement? Look no further, because Ace Hardware is seeking a Head Cashier to join our team! As the Head Cashier, you will be responsible for overseeing all cashiers, maintaining accurate cash handling procedures, and providing exceptional customer service. We are looking for a motivated and organized individual with previous cashier experience and a strong understanding of hardware products. If you are a team player with excellent communication skills and a positive attitude, we want you to join our dynamic team at Ace Hardware!

1. Oversee and manage a team of cashiers, providing guidance and support as needed.
2. Ensure all cashiers are properly trained on cash handling procedures and store policies.
3. Maintain accurate and organized cash handling procedures, including counting and reconciling cash drawers.
4. Provide exceptional customer service by greeting and assisting customers, answering questions, and resolving any issues or concerns.
5. Ensure all customer transactions are completed accurately and efficiently.
6. Monitor and maintain inventory levels of cash and change for the store.
7. Process returns and exchanges according to store policies.
8. Collaborate with other store departments to ensure a smooth and efficient operation.
9. Maintain a clean and organized cashier area, including stocking supplies and cleaning equipment.
10. Communicate any issues or concerns to store management in a timely manner.
11. Train and onboard new cashiers as needed.
12. Stay up-to-date on product knowledge and promotions to better assist customers.
13. Adhere to all company policies and procedures, including safety and security protocols.
14. Act as a role model for the team by displaying a positive attitude and strong work ethic.
15. Continuously strive to improve customer service and cashier processes.

According to JobzMall, the average salary range for a Head Cashier in Mountain View, CA, USA is between $32,000 and $50,000 per year. This may vary depending on the specific company, the individual's experience and skills, and other factors such as bonuses and benefits.

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.