Welcome to Ace Hardware, where we pride ourselves on providing top-quality products and exceptional customer service. As the General Manager, you will play a pivotal role in leading our team and ensuring our store operates at its highest potential. We are seeking a driven and experienced individual with a passion for the hardware industry and a proven track record of success in managing a retail environment. If you are a natural leader with a strong business acumen and a dedication to delivering an exceptional customer experience, we encourage you to apply for this exciting opportunity.
- Lead and manage a team of employees to ensure the store operates smoothly and efficiently.
- Set and achieve sales targets and goals to drive business growth.
- Ensure the store is properly stocked with top-quality products and merchandise.
- Develop and implement strategies to increase customer satisfaction and loyalty.
- Monitor and analyze sales reports to identify areas for improvement and implement solutions.
- Train and develop employees to provide exceptional customer service and product knowledge.
- Maintain a clean and organized store environment to enhance the customer shopping experience.
- Create and maintain relationships with vendors and suppliers to ensure timely and accurate delivery of products.
- Oversee inventory management and control to minimize loss and maximize profits.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Collaborate with other store managers and corporate headquarters to implement company initiatives and policies.
- Stay updated on industry trends and competitors to make informed business decisions.
- Prepare and manage store budgets, ensuring financial targets are met or exceeded.
- Ensure compliance with company policies and procedures, as well as local, state, and federal regulations.
- Foster a positive and inclusive work environment that promotes teamwork, collaboration, and employee growth.
Strong Leadership Skills: As A General Manager At Ace Hardware, One Must Possess Excellent Leadership Qualities To Effectively Manage A Team, Delegate Tasks, And Motivate Employees To Achieve Company Goals.
Extensive Retail Experience: A Successful General Manager At Ace Hardware Should Have A Solid Background In The Retail Industry, With A Thorough Understanding Of Sales, Inventory Management, Merchandising, And Customer Service.
Exceptional Communication Skills: The Ability To Communicate Clearly And Effectively With Employees, Customers, And Vendors Is Crucial For A General Manager. This Includes Written, Verbal, And Interpersonal Communication Skills.
Strategic Thinking And Problem-Solving Abilities: A General Manager Must Be Able To Think Critically And Make Strategic Decisions To Improve Business Operations, Address Challenges, And Drive Growth.
Knowledge Of Hardware And Home Improvement Products: A Strong Understanding Of The Hardware And Home Improvement Industry, Including Knowledge Of Products, Trends, And Competitors, Is Essential For A General Manager At Ace Hardware To Succeed.
Inventory Management
Communication
Time Management
Marketing
Team Management
Negotiation
Leadership
customer service
Analytical Thinking
Problem-Solving
Financial acumen
Sales Strategy
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a General Manager in Walton, NY 13856, USA is typically between $82,000 and $110,000 per year. However, this can vary depending on factors such as the size of the company, industry, and level of experience. Additionally, the salary may also include bonuses and other benefits.
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Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.

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