Welcome to Ace Hardware, where we take pride in providing our customers with top-notch products and exceptional service. We are currently seeking a highly motivated and experienced General Manager to join our team and help us continue our legacy of excellence. As the General Manager, you will oversee all aspects of our business operations and lead a team of dedicated employees. If you have a passion for building relationships, driving sales, and maintaining a positive work environment, we want to hear from you! Keep reading to see if you have what it takes to become our next General Manager at Ace Hardware.
- Oversee all business operations, including sales, customer service, inventory management, and financial performance.
- Develop and implement strategies to increase sales and profitability.
- Lead and motivate a team of employees to deliver exceptional customer service and achieve business goals.
- Continuously monitor and analyze market trends and competition to make informed business decisions.
- Ensure the store is clean, organized, and adequately stocked with high-quality products.
- Foster a positive work environment by promoting teamwork, open communication, and employee development.
- Develop and maintain strong relationships with customers to drive repeat business and ensure customer satisfaction.
- Conduct regular performance evaluations and provide coaching and training to employees to enhance their skills and performance.
- Manage and adhere to budgetary guidelines and financial targets.
- Handle customer complaints and resolve any issues in a timely and professional manner.
- Collaborate with corporate headquarters to implement company-wide initiatives and policies.
- Stay updated on industry trends and changes to make necessary adjustments to the business strategy.
- Ensure compliance with all safety, security, and company policies and procedures.
- Represent Ace Hardware in a professional and positive manner at all times.
Extensive Retail Management Experience: A Successful General Manager At Ace Hardware Should Have A Minimum Of 5-7 Years Of Experience In Retail Management, Preferably In The Hardware Industry. This Experience Should Include Managing Teams, Overseeing Store Operations, And Driving Sales.
Strong Leadership Skills: The General Manager Should Have Exceptional Leadership Skills To Lead And Motivate A Team Of Employees. This Includes The Ability To Delegate Tasks Effectively, Provide Constructive Feedback, And Foster A Positive Work Culture.
Business Acumen: A General Manager Should Have A Strong Understanding Of Business Operations, Including Budgeting, Financial Management, And Inventory Control. They Should Also Have Experience In Developing And Executing Business Strategies To Drive Growth And Profitability.
Customer Service Orientation: At Ace Hardware, Providing Excellent Customer Service Is Essential. The Ideal General Manager Should Have A Customer-Centric Mindset And A Proven Track Record Of Delivering Exceptional Customer Experiences.
Communication And Interpersonal Skills: As The Leader Of The Store, The General Manager Should Have Excellent Communication Skills And The Ability To Build Strong Relationships With Employees, Customers, And Stakeholders. They Should Also Be Able To Communicate Effectively With Upper Management And Represent The Store In A Professional Manner.
Strategic Planning
Communication
Time Management
Marketing
Leadership
Inventory Control
customer service
Team Building
Financial Management
Sales management
Problem-Solving
Vendor Relations
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a General Manager in Fresno, CA, USA is between $64,000 and $99,000 per year. Salaries may vary depending on the specific industry, company size, and individual qualifications and experience.
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Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.
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