Ace Hardware

Full-Time Sales Associate with Keys

Ace Hardware

Grand Rapids, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the Ace Hardware team! We are currently seeking a driven and customer-oriented Full-Time Sales Associate with a passion for providing exceptional service and building lasting relationships with our customers. This role will give you the opportunity to work with a wide range of products and become an expert in the hardware industry. If you have a positive attitude, excellent communication skills, and a desire to learn and grow, we want you on our team! Read on to see if you have what it takes to join us.

  1. Greet and welcome customers as they enter the store.
  2. Provide exceptional customer service by assisting customers in finding products, answering questions, and making product recommendations.
  3. Maintain a positive and friendly attitude towards customers and colleagues.
  4. Develop and maintain strong product knowledge to effectively assist customers with their purchases.
  5. Build and maintain lasting relationships with customers to ensure repeat business.
  6. Process customer transactions accurately and efficiently.
  7. Keep the sales floor and displays organized, clean, and fully stocked.
  8. Continuously learn about new products and promotions to effectively communicate them to customers.
  9. Handle customer complaints and resolve any issues in a professional and timely manner.
  10. Collaborate with team members to achieve sales goals and provide support as needed.
  11. Attend training sessions and meetings to stay up-to-date on company policies and procedures.
  12. Adhere to all safety and security protocols to ensure a safe shopping environment for customers and employees.
  13. Proactively identify opportunities to improve customer service and sales processes.
  14. Assist with inventory management, including restocking and inventory counts.
  15. Uphold company values and represent the Ace Hardware brand in a positive manner.
Where is this job?
This job is located at Grand Rapids, MI, USA
Job Qualifications
  • Previous Retail Sales Experience: A Qualified Candidate For This Position Should Have Prior Experience In A Retail Sales Role, Preferably In A Hardware Or Home Improvement Store.

  • Strong Customer Service Skills: As A Sales Associate, The Candidate Will Be Responsible For Interacting With And Assisting Customers On A Daily Basis. Excellent Customer Service Skills, Including Communication And Problem-Solving, Are Essential For Success In This Role.

  • Knowledge Of Hardware Products: Ace Hardware Sells A Wide Range Of Hardware And Home Improvement Products. A Successful Candidate Should Have A Good Understanding Of These Products, Their Uses, And Features In Order To Effectively Assist Customers And Make Sales.

  • Ability To Operate A Cash Register: As A Sales Associate, The Candidate Will Be Responsible For Processing Transactions And Handling Cash. Experience With Operating A Cash Register And Handling Money Is An Important Qualification For This Role.

  • Physical Stamina: This Position May Require Standing For Long Periods Of Time, As Well As Lifting And Moving Heavy Items. Candidates Should Be Physically Fit And Able To Handle The Physical Demands Of The Job.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Sales Techniques

  • Organ

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Full-Time Sales Associate with Keys in Grand Rapids, MI, USA is $25,000 - $35,000 per year. This range can vary depending on factors such as experience, location, and the specific company or industry.

Additional Information
Ace Hardware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 24th, 2025
Apply BeforeJuly 8th, 2026
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About Ace Hardware

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.

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