Floor Supervisor

Welcome to Ace Hardware, where we strive to provide the best home improvement products and services to our customers. As a Floor Supervisor, you will play a crucial role in ensuring that our store runs smoothly and efficiently. We are seeking a highly motivated and customer-oriented individual with previous supervisory experience to join our team. If you have a passion for the hardware industry and possess strong leadership skills, we encourage you to apply for this exciting opportunity.

1. Supervise and oversee daily operations of the sales floor, ensuring that all tasks are completed efficiently and in a timely manner.
2. Train and coach sales associates on customer service techniques, product knowledge, and store policies and procedures.
3. Monitor inventory levels and work with the team to ensure shelves are fully stocked and organized.
4. Collaborate with management to develop and implement strategies for increasing sales and improving customer satisfaction.
5. Handle customer inquiries and complaints in a professional and timely manner, resolving any issues that may arise.
6. Conduct regular performance evaluations and provide feedback to sales associates, recognizing and addressing areas for improvement.
7. Create and maintain a positive and welcoming atmosphere for both customers and employees.
8. Ensure that all safety guidelines and procedures are followed by all staff members.
9. Stay up to date on industry trends and new products, making recommendations for new items to be carried in the store.
10. Delegate tasks and responsibilities to team members, ensuring that all tasks are completed accurately and efficiently.
11. Assist with scheduling and managing employee shifts, ensuring appropriate coverage for peak business hours.
12. Maintain a high level of cleanliness and organization on the sales floor.
13. Collaborate with other department supervisors and managers to ensure a cohesive and efficient store operation.
14. Perform any other duties or tasks as assigned by store management.

According to JobzMall, the average salary range for a Floor Supervisor in Kirkland, WA, USA is $35,000 to $50,000 per year. This range can vary depending on factors such as the size and type of company, the level of experience and education of the supervisor, and the specific duties and responsibilities of the role. Additionally, the cost of living in Kirkland may also impact the salary range.

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.