E-Commerce Senior Merchant

Welcome to Ace Hardware, where we strive to provide top-notch products and services to our loyal customers. As an E-commerce Senior Merchant, you will play a crucial role in our online retail operations. We are seeking a driven and experienced individual to join our team and help us continue to grow and excel in the e-commerce industry. If you have a passion for retail, strong analytical skills, and a knack for identifying market trends, we want you to be a part of our dynamic team. Keep reading to learn more about this exciting opportunity.

1. Develop and implement e-commerce strategies to drive sales and increase customer engagement.
2. Conduct market research and analysis to identify current and future trends, as well as potential product opportunities.
3. Oversee the product selection and procurement process, ensuring a diverse and high-quality product lineup.
4. Collaborate with cross-functional teams such as marketing, operations, and logistics to ensure efficient and effective product launches and promotions.
5. Monitor and analyze sales performance and customer feedback to make data-driven decisions for product offerings and improvements.
6. Build and maintain relationships with key vendors and negotiate favorable terms and pricing.
7. Stay up-to-date with industry developments and competitor activities to inform business decisions and stay ahead of the competition.
8. Train and mentor junior team members to develop their skills and support their professional growth.
9. Develop and manage budgets and financial targets for the e-commerce department.
10. Ensure all products and services meet quality standards and customer expectations.
11. Collaborate with the customer service team to address and resolve any product-related issues or complaints.
12. Continuously evaluate and improve the e-commerce platform, processes, and procedures to enhance the customer experience.
13. Adhere to company policies and procedures and comply with relevant laws and regulations.
14. Act as a brand ambassador for Ace Hardware and uphold the company's values and reputation.
15. Attend industry events and conferences to network and stay informed on best practices and emerging trends.

According to JobzMall, the average salary range for a E-Commerce Senior Merchant in Oak Brook, IL 60523, USA is $75,000 - $95,000 per year. However, this can vary depending on the specific job responsibilities, years of experience, and the company's size and industry.

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.