Department Lead

Welcome to Ace Hardware, where we strive to provide our customers with exceptional service and high-quality products. We are seeking a dynamic individual to join our team as a Department Lead. As a Department Lead, you will have the opportunity to lead a team of associates and ensure the smooth operation of your designated department. We are looking for a highly motivated and experienced individual with strong leadership skills and a passion for customer satisfaction. If you have a proven track record of success in a retail environment and a desire to excel in a fast-paced and challenging role, we encourage you to apply for this exciting opportunity.

1. Lead and manage a team of associates within a designated department.
2. Ensure exceptional customer service is provided at all times.
3. Create and maintain a positive and welcoming atmosphere for customers.
4. Train and develop team members to provide excellent service and product knowledge.
5. Oversee inventory management and ensure stock levels are maintained.
6. Monitor sales and set targets for the department.
7. Collaborate with other department leads to ensure overall store operations run smoothly.
8. Identify and address any customer concerns or complaints in a timely and effective manner.
9. Maintain a safe and organized work environment.
10. Contribute to the recruitment and onboarding of new team members.
11. Continuously improve processes and procedures to increase efficiency and productivity.
12. Stay up-to-date on industry trends and product knowledge to effectively assist customers.
13. Handle administrative tasks such as scheduling, budgeting, and performance evaluations.
14. Serve as a role model for the team by exhibiting strong leadership skills and a positive attitude.
15. Foster a culture of teamwork, collaboration, and open communication within the department and store.

According to JobzMall, the average salary range for a Department Lead in South Kingstown, RI, USA is $35,000 - $55,000 per year. This can vary depending on the specific company, industry, and level of experience. Some Department Leads may earn commissions or bonuses in addition to their base salary.

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.