Ace Hardware

Boutique Associate

Ace Hardware

Houston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ace Hardware, where we believe in providing our customers with top-notch service and quality products. We are currently seeking a dynamic and customer-focused Boutique Associate to join our team at our boutique location. In this role, you will have the opportunity to provide personalized assistance to our customers, helping them find the perfect products for their home improvement needs. We are looking for someone who is personable, knowledgeable, and has a passion for the home improvement industry. If you have a positive attitude, excellent communication skills, and a desire to deliver exceptional customer service, we want to hear from you!

  1. Greet and welcome customers as they enter the boutique location.
  2. Provide excellent customer service by actively listening to and addressing customers' needs and concerns.
  3. Assist customers in finding the right products for their home improvement needs.
  4. Utilize knowledge of products and services to make appropriate recommendations to customers.
  5. Maintain a positive and friendly attitude towards customers at all times.
  6. Keep boutique area clean, organized, and visually appealing.
  7. Process transactions accurately and efficiently using the POS system.
  8. Keep up-to-date with product knowledge and changes in store promotions and policies.
  9. Handle customer complaints and resolve issues in a professional and timely manner.
  10. Collaborate with team members to ensure a smooth and efficient operation of the boutique.
  11. Meet and exceed sales goals by actively promoting products and services.
  12. Maintain inventory levels and assist with restocking shelves and displays.
  13. Continuously strive to improve customer satisfaction and maintain Ace Hardware's reputation for excellent service.
  14. Attend trainings and workshops to enhance product knowledge and customer service skills.
  15. Adhere to company policies and procedures, including safety protocols.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: As A Boutique Associate At Ace Hardware, You Must Possess Exceptional Customer Service Skills To Ensure That Every Customer Has A Positive Experience And Leaves Satisfied With Their Purchase.

  • Knowledge Of Hardware And Home Improvement Products: A Strong Understanding Of Ace Hardware's Products And The Ability To Assist Customers With Their Purchasing Decisions Is Essential For This Role.

  • Sales Experience: The Ability To Effectively Sell Products And Upsell To Customers Is A Crucial Qualification For A Boutique Associate At Ace Hardware.

  • Attention To Detail: From Organizing Displays To Accurately Processing Transactions, Attention To Detail Is Necessary To Ensure A Smooth Operation Of The Boutique Section At Ace Hardware.

  • Strong Communication Skills: As A Boutique Associate, You Will Be Interacting With Customers, Colleagues, And Vendors On A Daily Basis. Strong Communication Skills Are Needed To Effectively Convey Information And Provide Excellent Service.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Boutique Associate in Houston, TX, USA is between $10.50 and $15.50 per hour. This can vary depending on the specific boutique and the individual's level of experience. Some boutiques may also offer commission or bonuses based on sales performance.

Additional Information
Ace Hardware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2025
Apply BeforeJune 9th, 2026
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About Ace Hardware

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.

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