
Assistant Store Manager
If you have a passion for home improvement and a drive to succeed in a fast-paced retail environment, then being an Assistant Store Manager at Ace Hardware may be the perfect opportunity for you! As the second-in-command at our store, you will work closely with the Store Manager to oversee daily operations and ensure our customers have a top-notch shopping experience. We are looking for a motivated and organized individual with a strong background in retail management. Join our team and be a part of a company that values teamwork, customer service, and growth opportunities.
- Assist the Store Manager in overseeing daily operations of the store, including but not limited to inventory management, sales performance, and customer service.
- Collaborate with the Store Manager to develop and implement strategies to increase sales and achieve store goals.
- Provide excellent customer service and ensure that all customers have a positive shopping experience.
- Train and develop team members on product knowledge, sales techniques, and customer service skills.
- Monitor and maintain inventory levels to ensure adequate stock is available for customers.
- Handle customer inquiries and complaints in a timely and professional manner.
- Conduct regular store audits to ensure compliance with company policies and procedures.
- Assist in creating and executing promotional events and marketing initiatives.
- Help maintain a clean and organized store environment.
- Continuously strive to improve and optimize store operations and processes.
- Serve as a role model for team members by demonstrating professionalism, strong work ethic, and dedication to customer satisfaction.
- Assist in recruiting, hiring, and training new team members.
- Act as a leader and mentor to team members, providing guidance and support when needed.
- Collaborate with the Store Manager to create and maintain a positive and productive work environment.
- Stay updated on industry trends and competition to make informed business decisions.
- Conduct performance evaluations and provide constructive feedback to team members.
- Adhere to all company policies, procedures, and safety guidelines.
- Assist in managing store budget and expenses.
- Take on additional tasks and responsibilities as assigned by the Store Manager.
Previous Retail Management Experience: A Successful Assistant Store Manager At Ace Hardware Should Have At Least 2-3 Years Of Experience In A Similar Role, Preferably In The Retail Industry. This Experience Should Include Managing Teams, Creating And Implementing Sales Strategies, And Handling Inventory And Merchandising.
Strong Leadership Skills: As An Assistant Store Manager, You Will Be Responsible For Supervising And Coaching A Team Of Employees. Therefore, You Should Possess Strong Leadership Skills Such As Effective Communication, Problem-Solving, And Decision-Making Abilities.
Knowledge Of Hardware And Home Improvement Products: Ace Hardware Specializes In Hardware And Home Improvement Products, So Candidates For This Role Should Have A Strong Understanding Of These Products. This Knowledge Will Help In Providing Excellent Customer Service And Assisting Customers With Their Purchases.
Excellent Customer Service Skills: Customer Service Is A Top Priority At Ace Hardware, And The Assistant Store Manager Should Be Able To Lead By Example In Providing Exceptional Customer Service. This Includes Being Friendly, Knowledgeable, And Dedicated To Meeting The Needs Of Customers.
Organizational And Time-Management Skills: As An Assistant Store Manager, You Will Be Responsible For Overseeing Various Tasks Such As Scheduling, Inventory Management, And Store Operations. Therefore, Strong Organizational And Time-Management Skills Are Essential To Ensure The Smooth And Efficient Operation Of The Store.
Budgeting
Inventory Management
Communication
Sales
Time Management
Product knowledge
Organizational Skills
Leadership
customer service
Team Building
Merchandising
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Assistant Store Manager in Cincinnati, OH, USA is $35,000 to $50,000 per year. However, this can vary depending on factors such as the specific company, location, and years of experience. It is important to research the specific company and their salary range for this position in order to get a more accurate estimate. Additionally, gaining more experience and skills in the retail industry can lead to higher salaries and opportunities for advancement.
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Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.

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