Ace Hardware

Assistant Manager

Ace Hardware

Diamond Bar, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Looking for a dynamic and driven individual to join our team as an Assistant Manager at Ace Hardware! As a leader in the home improvement industry, we are seeking someone who shares our passion for providing exceptional customer service and ensuring a positive shopping experience for our customers. If you are a self-motivated individual with a strong work ethic and a desire to grow within a company, read on for more details on this exciting opportunity.

  1. Assist in managing daily operations of the store, including overseeing staff and ensuring tasks are completed efficiently and effectively.
  2. Provide excellent customer service by greeting and assisting customers, answering inquiries, and resolving any issues or complaints that may arise.
  3. Train new employees on company policies, procedures, and customer service expectations.
  4. Monitor inventory levels and assist in ordering and stocking products to meet customer demand.
  5. Collaborate with other team members to create and implement sales strategies to drive business and meet sales goals.
  6. Act as a role model for team members, promoting a positive work culture and motivating others to achieve their best.
  7. Conduct regular performance evaluations and provide feedback to staff, identifying areas for improvement and implementing training programs as needed.
  8. Assist in creating schedules and managing time off requests to ensure adequate coverage for the store.
  9. Uphold company standards for cleanliness, organization, and overall store appearance.
  10. Maintain a thorough understanding of products and services offered in order to effectively assist and make recommendations to customers.
  11. Assist in managing budgets and controlling expenses to ensure profitability of the store.
  12. Collaborate with upper management to implement new policies, procedures, and initiatives to improve store operations.
  13. Stay updated on industry trends and competitors to make recommendations for improvements and stay ahead of the competition.
  14. Handle cash transactions and ensure accuracy when closing out registers.
  15. Continuously strive to improve and grow within the company, taking on additional responsibilities and tasks as needed.
Where is this job?
This job is located at Diamond Bar, CA, USA
Job Qualifications
  • Prior Retail Management Experience: A Successful Assistant Manager At Ace Hardware Should Have Previous Experience In A Retail Management Role, Preferably In A Hardware Or Home Improvement Store.

  • Strong Leadership Skills: This Role Requires The Ability To Lead And Motivate A Team Of Employees, As Well As Delegate Tasks And Make Decisions In A Fast-Paced Environment.

  • Knowledge Of Hardware Products And Services: A Thorough Understanding Of The Products And Services Offered At Ace Hardware Is Essential For An Assistant Manager To Effectively Assist Customers And Guide Employees.

  • Excellent Communication And Customer Service Skills: As A Key Point Of Contact For Customers, An Assistant Manager Should Possess Exceptional Communication Skills And Be Able To Provide Excellent Customer Service.

  • Organizational And Time Management Skills: With A Wide Range Of Responsibilities, An Assistant Manager At Ace Hardware Must Be Able To Effectively Manage Their Time And Prioritize Tasks To Ensure The Store Runs Smoothly And Efficiently.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Retail

  • Product knowledge

  • Problem Solving

  • Budget management

  • customer service

  • Merchandising

  • Team Leadership

  • Training and Development

  • Sales Strategy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Manager in Diamond Bar, CA, USA is $40,000 - $60,000 per year. This may vary depending on the specific company, industry, experience level, and other factors.

Additional Information
Ace Hardware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 1st, 2024
Apply BeforeMay 22nd, 2025
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About Ace Hardware

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.

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